Patient Care Assistant

6 months ago


Swansea, United Kingdom Linnaeus Full time

**Role**:Patient Care Assistant

**Salary**:up to £22,000 (DOE)

**Location**:Gower Veterinary Surgery, Swansea

**Job Type**:Permanent

**Hours**: 37.5 hours per week with shifts between 8am and 7.30pm

**We have an exciting opportunity for a new Patient Care Assistant to join our busy veterinary practice.**

The role of a Patient Care Assistant (PCA) is to support the team in achieving the highest standards of care.
This is a varied and busy role; it will be necessary to accept instruction from a variety of people including Management, Veterinary Surgeons and Registered Veterinary Nurses and to prioritise effectively.
Working enthusiastically within the team you will help maintain a happy and efficient working environment.

We encourage learning and growth for the whole team. You will be assigned a nurse as a mentor, who will support you through our PCA training course and we provide in-house CPD sessions.

**Roles and responsibilities**:

- Assist with patient handling and restraint, with a ‘patient friendly’ approach to ensure no unnecessary stress or discomfort to the patient.
- Prepare and clean the operating theatre prior to and after surgery
- Maintain the quality of instruments and equipment
- Perform in-house lab tests and package biological samples
- Prepare, maintain, clean and disinfect patient accommodation
- Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures, and taking payments.
- Provide appropriate care to patients, to include feeding and walking, under the direction of a Veterinary Nurse.
- Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic.

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive Internal CPD
- Potential career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme

**About us**

Gower Vets is a primary care practice for small animals, located a short distance from many beautiful beaches and Swansea city centre.
We have established ourselves amongst the Swansea community, providing excellent care for thousands of pets every year. Being RCVS accredited, we are dedicated to continuously improving our quality of care and service. We know that owners consider pets to be a member of the family and that is why we work hard to provide the very best veterinary care possible.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


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