Diabetes Administration Assistant

5 months ago


Durham, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

Liaise with insulin pump/CGM company reps
- Maintain an up to date patient database for insulin pump/CGM, noting out of warranty dates, serial number, patient NHS numbers, GP codes and any pump switches
- Point of contact for Finance, Diabetes DSN's and Consultants and Head of Service.
- Complete monthly spreadsheet for Finance in respect of that month's insulin pump/ CGM activity
- Access Prior Approval Tickets (from the Value Based Commissioning site) for CGM, scan on to System1 and send EPR scanning and update yearly, approval only validated for 1 year.
- Send out patient appointment letters for insulin pump/CGM starts/upgrades
- Keep track/plan workload, i.e. registering a patient with an insulin pump /CGM company and submitting a PO for an order cannot be done the same day.
- Organise and maintain DAFNE (Structure Education Programme) waiting list
- Support the Diabetes management team in a variety of administration and clerical duties including but not limited to photocopying and filing, collecting and opening of post, ensuring office systems are established and adhered to.
- Support the wider Diabetes team in producing reports, letters, and assisting with submitting clinical audit paperwork as required.
- Undertake surveys and audits as required.
- Ensure all paperwork and diabetes provisions are adequately stocked and replenished.



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