Facilities Assistant

2 months ago

Leeds, United Kingdom Pinnacle Group Full time

**Facilities Assistant **(2758)****:
**Overview**:
**Ref**:
2758

**Salary**:
£12,963.60 - £12,963.60/annum

**Location**:

- United Kingdom - England - Yorkshire and the Humber - West Yorkshire - Leeds

**Contract Type**:
Permanent

**Posted**:
07 July 2023

**Closing date**
16 Jul 2023 23:59

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role**

Pinnacle Group are looking for a Facilities Assistant for 22.5 hours per weekCo-ordinate the day to day provision of an effective, professional cleaning service focused on service delivery, providing supervision and guidance to staff.

**Duties/Key Responsibilities**
- Monitor, record and deliver service levels in accordance with contractual requirements, liaising with the client as necessary.
- Provide support, guidance, training and full line management for all cleaning staff.
- Direct all cleaning staff in their duties ensuring the cleaning schedule is adhered to and targets are achieved to meet contractual requirements.
- Ensure that the cleaning function is appropriately resourced by managing the rotaeffectively including arranging suitable cover for sickness and holidays.
- Monitor staff attendance and maintain records to effectively manage absence
- Report the necessary procurement of new equipment to the Superintendent.
- Supervise the site and deal with all occurrences in accordance with embedded procedures
- Maintain the security of the school premises by securing entrances and exits as appropriate and reporting security breaches, this will include securing the premises at the end of the day.
- Provide cover of the school during out of hours use as required including Parents Evenings, Governors Meetings and school discos
- Undertake emergency, reactive and daily cleaning duties as required
- Report any faults in any equipment or building through the helpdesk or to your line manager, or repair as appropriate in line with personal skills.
- Complete cleaning in allocated areas during the shift
- Comprehensive induction of all contractors and visitors to school including emergency procedures as required.
- The Post will involve elements of manual handling, and you may also be required to work with substances controlled under COSHH regulations
- Be prepared to cover the school during holidays if the Superintendent is on leave

**Skills Required**:

- Good time management and understand flexibility needed within the role
- Have excellent IT knowledge and an understanding of software packages such as Microsoft Word, Excel and Outlook
- Be adaptable to learn in-house software systems and respond positively to and learn from change, be receptive to new ideas
- Complete a training programme to enhance skills and knowledge inline with the specific job role
- Make decisions that facilitate long term business success and which contribute effectively to key business need
- Recognise the business importance of customer service
- Establish rapport with the Client, customers and key players
- Demonstrate tolerance and equality remaining calm, objective and in control in stressful situations
- Be sensitive to business priorities, community feelings and colleagues needs.
- Demonstrate enthusiasm and commitment and a capacity for energy and persistence over a long period
- Present ideas in a well structured format and in a manner appropriate to the context and the recipient(s).
- Excellent communication skills, both written and oral.
- Experience/ knowledge of cleaning equipment, products, techniques and the ability to train staff in this area.

**Contact information**:
Leeds Mock

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