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Office Administrator

4 months ago

Skipton, United Kingdom Fortem People Full time

**Operations Coordinator & Administrator**

You will be the main point of contact for colleagues, customers and new enquiries in this small business. You must therefore be confident working autonomously with the support of the Managing Partner.

**Main Duties**:

- First point of contact for all enquiries.
- Book hotels, flights and meeting rooms for consultants when needed.
- Produce training workbooks, liaise with customers, and other admin relating to company training courses.
- Assist with the preparation of client reports by collating data as required by the Partners.
- Administer post-incident reports; inform consultants of what reports are outstanding, send completed reports to client organisations and save on system.
- Liaise with external suppliers to ensure quality and value for money, ensure stock levels are appropriate on all stationery and training items.
- Organise the Out of Hours (OOH) rota and check invoices, liaise with OOH team for supervision sessions.
- Maintain the office kitchen supplies, heating plan and plant care.
- Maintain the consultants’ car tax, MOTs, toll charges and other fleet admin.
- Organise lunch for team meetings.
- Organise back-up rota for the OOH team.
- Assist with various marketing projects.

**Key Requirements**:

- A professional and personable telephone manner
- Strong IT skills and experience of using CRM systems
- Previous experience in a telephone-based customer service role
- Experience of diary management and coordinating rotas
- Own car and driving licence is essential due to location and role requirements
- A flexible approach to work and a willingness to undertake a variety of tasks
- Able to work in a fast-paced environment with ever-changing demands

**Salary**: £22,000 plus a discretionary Year-End bonus

**Hours**:Part-time or full-time hours available. Core hours that must be worked are Tues, Weds & Fri 8.45am-5.15pm (1 hour lunch)

**Holidays**: 25 days plus stats

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Skipton, North Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location