Jobstart Junior Digital Executive

6 months ago


Belfast, United Kingdom ProfileTree Full time

**JobStart Junior Digital Executive - Admin**

ProfileTree is an award-winning web design and digital marketing agency based in Belfast, helping our clients to generate leads and sales through structured digital strategy, sleek web design and engaging digital content. Due to continued growth, a number of exciting opportunities now exist to join our team as a Junior Digital Executive within Client Services, Digital Strategy, Business Development, Web Design, Admin and/or Operations.

You will be passionate about excellent customer service and digital services. You will be comfortable in all types of communication, including telephone calls, and you will love building relationships with clients and colleagues. Based on the skills you develop, there are excellent opportunities for growth and promotion with us, allowing you to follow a tailored career path that matches your skills and interests.

**Key Responsibilities include**:

- Assist in maintaining internal processes to ensure smooth operations within the agency.
- Manage and update contact and company details in HubSpot regularly to ensure accurate data management.
- Prepare project reports detailing budgets, time spent, and other relevant metrics.
- Ensure all paperwork related to programmes is completed accurately and within specified deadlines.
- Manage and update various Customer Relationship Management (CRM) systems to track client interactions and progress.
- Follow up with team members to collect outstanding paperwork and documentation.
- Track Key Performance Indicators (KPIs) and project deliverables according to agreed-upon timelines.
- Assist in scheduling meetings, appointments, and other administrative tasks as needed.

**Essential Requirements**
- Minimum 1 year’s experience in a similar role
- Passion for excellent customer service
- Passion for digital and/or marketing
- Excellent communication skills
- Strong time management skills

**Benefits**
- 33 days’ annual leave (pro-rata)
- Additional day’s annual leave for each year of service (uncapped)
- Hybrid role
- Staff development
- Regular team events and activities



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