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Assistant Building Manager

3 months ago

London, United Kingdom RM Group Holdings Limited Full time

**Salary £30 - £32K**

**Location: West London**

**Monday to Friday 09.00 - 18.00**

**Great opportunity to join an independent flexible space provider.**

**The role would ideally suit someone who has experience of the serviced office sector or has worked within a multi tenanted building and also has experience of property sales.**
- Assist in driving service revenue through up-selling services.
- In the absence of the building manager conduct office viewings
- Upselling full product range to new and existing customers.
- Proactively generating sales leads through networking, social media, with the Building Manager.
- Assist in managing leads/opportunities updating CRM systems throughout the sales cycle to close of deal.
- Assist the Building Manager with managing Centre profitability, Centre performance and the Centre’s success through P&L management
- Work with the Building Manager on renewals, working to retain every customer.
- Regularly participate with the Building Manager and Building Operations Manager to review process, account for profit and loss and drive agreed actions to enhance centre performance
- Ensure centre debt is regularly reviewed with the Building Manager and all invoices are resolved.
- Responsible for centre compliance in the absence of the Building Manager following company policy
- Managing Health and safety
- Help to maintain and develop existing customer relationships
- Ensure the centre reception team is delivering exceptional customer service and that the customer needs are handled effectively and efficiently
- Assist with managing the reception team.