Trainee Customer Reservations Advisor
5 months ago
Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone?
Sandal Huddersfield has an opening for a Trainee Customer Reservations Advisor.
This position is ideally suited to someone who is outgoing, follows procedures and thrives in an environment where providing exceptional customer service is the number one priority.
As a member of our small professional team, you will be responsible for:
- Supporting predominately the Aftersales team with inbound and outbound service and repair request calls to our customers
- Effective enquiry management
- Cleansing and updating the database, accurately recording customer information
- Identifying prospect and sales opportunities for the Service team
Your customer advisor experience should be ideally telephone based, but not necessarily in the motor industry, although an understanding would be a definite advantage.
This role involves working closely with both our Huddersfield and Wakefield Aftersales teams to ensure our business potential is maximised and we exceed our customers’ expectations.
We offer:
- An attractive salary with bonus earning potential
- 24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
- A extra paid day off for your birthday
- A car benefit scheme
- A pension scheme
- Free staff parking
This is a full time position which will include working Saturdays on a rota basis (normally one in four) with a day off during that week. The hours of work will be 8.00 am to 5.30 pm (early shift) or 8.30 am to 6.00 pm (late shift) with an hour unpaid lunch break, and 8.00 am to 5.00 pm on Saturday.
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Call centre: 2 years (preferred)
- motor trade: 1 year (preferred)
Work Location: In person
-
Customer Reservations Advisor
5 months ago
Huddersfield, United Kingdom Sandal BMW Full timeAre you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Customer Reservations Advisor, ideally suited to someone who is outgoing, follows procedures and thrives in an environment where providing...
-
Customer Reservations Advisor
5 months ago
Huddersfield, United Kingdom Sandal BMW Full timeAre you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Customer Reservations Advisor. Applications will only be considered if your have experience within a call centre environment and/or the motor...
-
Service Advisor Trainee
4 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full timeAbout the RoleWe are seeking a bright and ambitious individual to join our team as a Trainee Service Advisor. As a key member of our Aftersales department, you will play a vital role in delivering exceptional customer service and ensuring our business potential is maximised.Key ResponsibilitiesDeal with a wide range of customer enquiries and progress work...
-
Customer Reservations Advisor/Service Bookings Team
4 months ago
Huddersfield, United Kingdom Sandal Motor Group Full timeAre you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Customer Reservations Advisor. Applications will only be considered if your have experience within a call centre environment and/or the motor...
-
Service Advisor Trainee
4 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Service Team as a Trainee Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesDeal with customer enquiries and progress...
-
Service Advisor Trainee
4 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Service Team as a Trainee Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesDeal with customer enquiries and progress...
-
Customer Service Representative
4 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full timeCustomer Reservations Advisor/Service Bookings TeamWe are seeking a skilled and patient individual to join our small professional team as a Customer Reservations Advisor/Service Bookings Team member. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our Aftersales team with inbound and outbound...
-
Customer Service Representative
4 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full timeCustomer Reservations Advisor/Service Bookings TeamWe are seeking a skilled and patient individual to join our small professional team as a Customer Reservations Advisor/Service Bookings Team member. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our Aftersales team with inbound and outbound...
-
Customer Service Representative
3 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full time**Delivering Exceptional Customer Service**We are seeking a bright and resourceful individual to join our team as a Service Advisor Trainee at Sandal Motor Group. As a key member of our Aftersales department, you will be responsible for dealing with customer enquiries, progressing work, and ensuring our business potential is maximised.**Key...
-
Customer Service Professional
3 weeks ago
Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full time**Delivering Exceptional Customer Service**We are seeking a bright and resourceful individual to join our team as a Service Advisor Trainee at Sandal Motor Group, one of the largest privately owned BMW/MINI Retailers in the area.As a key member of our Aftersales department, you will be responsible for dealing with customer enquiries, progressing work, and...
-
Customer Advisor
5 months ago
Huddersfield, United Kingdom Kirklees Active Leisure Full timeApplicants must be able to work the below rota at Huddersfield Leisure Centre: Week 1 Monday: 11:00-18:00 Tuesday: 11:00-19:00 Wednesday: 15:00-23:00 Saturday: 07:30-15:30 Sunday: 12:00-20:00 Week 2 Monday: 15:00-23:00 Tuesday: 11:00-19:00 Wednesday: 08:30-16:00 Thursday: 08:30-16:30 Friday: 08:30-16:30 Kirklees Active Leisure (KAL) is one of the...
-
Customer Advisor
5 months ago
Huddersfield, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 5.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Huddersfield** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom Avant Consult Ltd Full timeCustomer Service Advisor This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer Service Advisor are as follows: - Handling...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom Avant Repair Network Full timeCustomer Service Advisor - Permanent and Temporary roles available. This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom Avant Repair Network Full timeCustomer Service Advisor - Permanent and Temporary roles available with immediate start for those who are available. This is an exciting time to join Avant at our growing Repair Network Claims Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary to permanent basis with a competitive salary and...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom Avant Repair Network Full timeCustomer Service Advisor - Permanent and Temporary roles available with immediate start for those who are available. This is an exciting time to join Avant at our growing Repair Network Claims Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary to permanent basis with a competitive salary and...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom KELTEK Recruitment Full timeKELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Huddersfield area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and...
-
Customer Service Advisor
5 months ago
Huddersfield, United Kingdom Avant Recruit Full timeCustomer Service Advisor The main responsibilities for the Customer Service Advisor are as follows: - Handling inbound and outbound calls - Management of live chat channels - Adhere to call handling standards and KPIs - Average call time, Quality score - Problem solve customer queries and any escalate complex queries to senior managers - Some...
-
Trainee Ifa Administrator
5 months ago
Huddersfield, United Kingdom NJR Recruitment Full timeTrainee IFA Administrator Huddersfield £17,000 - £22,000 Our Client is a well-established Independent Financial Planning Practice based in the Heart of Huddersfield who now have an excellent opportunity for a Trainee level Administrator to join this highly regarded practice. Our Client maintain an exceptional reputation for providing highly technical...
-
Customer Service Advisor
2 months ago
Huddersfield, United Kingdom CPD Online College Full timeCPD Online College is currently seeking a friendly and customer-focused Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional service and support to our clients and ensuring their satisfaction with CPD Online College.At CPD Online College, we pride ourselves on delivering high-quality CPD...