Customer Reservations Advisor

3 months ago


Huddersfield, United Kingdom Sandal BMW Full time

Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone?

Sandal Huddersfield has an opening for a Customer Reservations Advisor, ideally suited to someone who is outgoing, follows procedures and thrives in an environment where providing exceptional customer service is the number one priority.

As a member of our small professional team, you will be responsible for:

- Supporting predominately the Aftersales team with inbound and outbound service and repair request calls to our customers
- Effective enquiry management
- Cleansing and updating the database, accurately recording customer information
- Identifying prospect and sales opportunities for the Service team

Your customer advisor experience should be comprehensive, ideally telephone based, but not necessarily in the motor industry, although an understanding would be a definite advantage.

This role reports to the Customer Reservations Controller, and involves working closely with both our Huddersfield and Wakefield Aftersales teams to ensure our business potential is maximised and we exceed our customers’ expectations.

We offer an attractive salary with an OTE of £25,000 per annum, annual leave entitlement that increases with your length of service and excellent working conditions.

This is a full time position which will include working Saturdays on a rota basis (normally one in four) with a day off during that week. The hours of work will be 8.00 am to 5.30 pm (early shift) or 8.30 am to 6.00 pm (late shift) with an hour unpaid lunch break, and 8.00 am to 5.00 pm on Saturday.

To apply, please forward a copy of your CV.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Call centre: 2 years (required)
- motor trade: 1 year (required)

Work Location: In person



  • Huddersfield, United Kingdom Sandal BMW Full time

    Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Customer Reservations Advisor. Applications will only be considered if your have experience within a call centre environment and/or the motor...


  • Huddersfield, United Kingdom Sandal BMW Full time

    Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Trainee Customer Reservations Advisor. This position is ideally suited to someone who is outgoing, follows procedures and thrives in an...


  • Huddersfield, United Kingdom Sandal Motor Group Full time

    Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone? Sandal Huddersfield has an opening for a Customer Reservations Advisor. Applications will only be considered if your have experience within a call centre environment and/or the motor...

  • Customer Advisor

    3 months ago


    Huddersfield, United Kingdom Kirklees Active Leisure Full time

    Applicants must be able to work the below rota at Huddersfield Leisure Centre: Week 1 Monday: 11:00-18:00 Tuesday: 11:00-19:00 Wednesday: 15:00-23:00 Saturday: 07:30-15:30 Sunday: 12:00-20:00 Week 2 Monday: 15:00-23:00 Tuesday: 11:00-19:00 Wednesday: 08:30-16:00 Thursday: 08:30-16:30 Friday: 08:30-16:30 Kirklees Active Leisure (KAL) is one of the...

  • Customer Advisor

    3 months ago


    Huddersfield, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 5.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Huddersfield** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...


  • Huddersfield, United Kingdom Avant Consult Ltd Full time

    Customer Service Advisor This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer Service Advisor are as follows: - Handling...


  • Huddersfield, United Kingdom Avant Repair Network Full time

    Customer Service Advisor - Permanent and Temporary roles available. This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer...


  • Huddersfield, United Kingdom Avant Repair Network Full time

    Customer Service Advisor - Permanent and Temporary roles available with immediate start for those who are available. This is an exciting time to join Avant at our growing Repair Network Claims Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary to permanent basis with a competitive salary and...


  • Huddersfield, United Kingdom Avant Repair Network Full time

    Customer Service Advisor - Permanent and Temporary roles available with immediate start for those who are available. This is an exciting time to join Avant at our growing Repair Network Claims Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary to permanent basis with a competitive salary and...


  • Huddersfield, United Kingdom KELTEK Recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Huddersfield area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and...


  • Huddersfield, Kirklees, United Kingdom Sandal Motor Group Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Reservations Advisor to join our Service Bookings Team at Sandal Motor Group.Key ResponsibilitiesSupport the Aftersales team with inbound and outbound service and repair request calls to customersEffectively manage customer enquiriesCleanse and update the database, accurately recording...


  • Huddersfield, United Kingdom CLD Recruitment Full time

    Customer Service AdvisorHuddersfield£22,308 DOEMy Client a well known Law Firm are looking for some Customer Service Advisors to join their Family feel team.Duties:The role is purely phone-based so they are looking for people who are natural communicators, with a warm and friendly manner that enables them to build relationships easily and quickly. As a...


  • Huddersfield, United Kingdom CLD Recruitment Full time

    Customer Service AdvisorHuddersfield£22,308 DOEMy Client a well known Law Firm are looking for some Customer Service Advisors to join their Family feel team.Duties:The role is purely phone-based so they are looking for people who are natural communicators, with a warm and friendly manner that enables them to build relationships easily and quickly. As a...


  • Huddersfield, United Kingdom CPD Online College Full time

    CPD Online College is currently seeking a friendly and customer-focused Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional service and support to our clients and ensuring their satisfaction with CPD Online College.At CPD Online College, we pride ourselves on delivering high-quality CPD...


  • Huddersfield, United Kingdom Avant Recruit Full time

    Customer Service Advisor The main responsibilities for the Customer Service Advisor are as follows: - Handling inbound and outbound calls - Management of live chat channels - Adhere to call handling standards and KPIs - Average call time, Quality score - Problem solve customer queries and any escalate complex queries to senior managers - Some...

  • Customer Care Advisor

    3 months ago


    Huddersfield, United Kingdom Mamas & Papas Full time

    **Customer Care Advisor**: **Contact Centre / Customer Care**: **Huddersfield (Head Office)**: Mamas & Papas (Head Office) Colne Bridge Road, Huddersfield, West Yorkshire HD5 0RH **Overview**: For over 40 years, Mamas & Papas has grown to become one of the most globally recognised retailers & award winning manufacturers within the baby & nursery products...

  • Customer Care Advisor

    3 months ago


    Huddersfield, United Kingdom Mamas & Papas Full time

    **Customer Care Advisor**: **Contact Centre / Customer Care**: **Huddersfield (Head Office)**: Mamas & Papas (Head Office) Colne Bridge Road, Huddersfield, West Yorkshire HD5 0RH **Overview**: For over 40 years, Mamas & Papas has grown to become one of the most globally recognised retailers & award winning manufacturers within the baby & nursery products...

  • Customer Advisor

    3 months ago


    Huddersfield, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 5.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Huddersfield** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...


  • Huddersfield, United Kingdom Boots Full time

    Summary Job Reference: - 218442BR Huddersfield, Great Northern Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Huddersfield, Great Northern Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether...


  • Huddersfield, United Kingdom Boots Full time

    Summary Job Reference: - 216875BR Huddersfield, King Street Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Huddersfield, King Street store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...