Customer Service Advocate

3 weeks ago


Sunderland, United Kingdom Barker Ross Group Full time

**Job Title**:

- Customer Service Advocate**Contract Type**:

- Temporary**Location**:

- Sunderland - Tyne and Wear**Industry**:

- Office Support**Contact Name**:

- Megan Rothwell-
**Contact Phone**:

- 01522 551910**Date Published**:

- 02-Feb-2023- Barker Ross Group are currently recruiting for a number of full time Customer Service Advocates to work in Sunderland City Council. These positions are initially for a period of 2 months and involve working 37 hours per week, Monday to Friday, 8:30am - 5:00pm. The hourly rate will be £11.59 per hour.**Key Responsibilities of a Customer Service Advocate**:

- To help, advise and direct customer’s calls.
- To deliver a high-quality service, by listening and helping the customer and exceeding their expectations
- To resolve customer enquiries with the aim of satisfying customers within a single contact.
- Maintain a calm, positive and helpful attitude when dealing with challenging customers.

**To be a successful Customer Service Advocate you will need**:
**Qualifications**: N/A.
**Experience**: 2+ years working within a similar role.
**Compliance**: Proof of right to work in the UK and 2 x references.



  • Sunderland, United Kingdom Wearside Women in Need Full time

    Responsible for: a pro-active, empowering approach to the safety, health and well-being of all victims of domestic abuse. **Responsibilities**: - Empower service users toward positive outcomes - Complete initial and ongoing safety planning, risk management assessments and make safe decisions in the interests of service users - Empower service users to...


  • Sunderland, United Kingdom Wearside Women in Need Full time

    Responsible for: a pro-active, empowering approach to the safety, health and well-being of all victims of domestic abuse. **Responsibilities**: - Empower service users toward positive outcomes - Complete initial and ongoing safety planning, risk management assessments and make safe decisions in the interests of service users - Empower service users to...

  • Customer Service

    4 weeks ago


    Sunderland, United Kingdom HT-08 Full time

    We have an excellent opportunity to join our growing customer service focused contact centre in Sunderland City Centre as a Customer Service Advisor. This role is perfect for those with no previous customer service or contact centre experience as you will be given two weeks of fully paid training when you start the role and receive ongoing...


  • Sunderland, United Kingdom My Learning Skills Full time

    **Customer Service Practitioner Level 2 Apprentice**: **Just Car Care - Services**: £ 208.00 - 32.5 hours per week **Working week**:Mon - Sun 10 - 4 shifts vary If you have an interest in cars then we have the perfect role. We will give you the very best experience needed to start a career in the car detailing customer service sector. Come and learn some...


  • Sunderland, United Kingdom Jardine Motors Group Full time

    Are you a motivated, customer-focused individual looking to work for an established, dynamic motor retailer and support a fast-paced business? If you excel at working as part of an engaged team that provides exceptional customer service, then we are looking for you! **Why should you work for us?** - We grow our own talent! We provide you with all the...


  • Sunderland, United Kingdom ECO (EC Outsourcing) Full time

    **Job description** **EC Outsourcing** are looking for customer service advisors to join our team. This is an exciting opportunity for a passionate problem solver to work with one of the UK’s biggest green energy providers. You will be front line, dealing with inbound calls and building rapport putting our customer’s needs at the front and center of...


  • Sunderland, United Kingdom ECO (EC Outsourcing) Full time

    **Job description** - **Job description**_ **EC Outsourcing** are looking for customer service advisors to join our team. This is an exciting opportunity for a passionate problem solver to work with one of the UK’s biggest green energy providers. You will be front line, dealing with inbound calls and building rapport putting our customer’s needs at the...


  • Sunderland, United Kingdom Get Staffed Online Recruitment Limited Full time

    **Customer Service Apprenticeship** **Tuesday - Saturday, 11am - 5:30pm** Our client is offering an exciting opportunity for a Customer Service apprentice to join their small but vibrant business. They are a local, family-run catering company who offer home-cooked, fresh food just a stone's throw away from The Bridges shoppingcentre. They are looking for a...


  • Sunderland, United Kingdom Victory Amusements & Casino Full time

    **_Applicants must be 18 years of age or over._** This is an excellent opportunity to join our team as a Customer Service Assistant at Victory Casino Slots, in Sunderland. Victory Casino Slots is part of the Trafalgar Leisure group of companies, which has vast experience in the leisure industry and operates venues within the United Kingdom. We are a fast...


  • Sunderland, United Kingdom Pendragon Plc Full time

    Customer Service Advisor Location: Nissan Sunderland Part Time-16 Hour Contract (Weekend Position) A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...


  • Sunderland, United Kingdom EDF Limited Full time

    **Doxford** **Starting Salary of £22,185 plus excellent benefits package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a contact centre, or customer...


  • Sunderland, United Kingdom EDF Limited Full time

    **Doxford** **Starting Salary of £22,185 plus excellent benefits package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a contact centre, or customer...


  • Sunderland, United Kingdom Post Office Full time

    **Summary** **Salary**: £9,903.66 **Grade**: CSC **Hours: 17.5** per week, includes Saturdays **Contract Details**: 6 Months Fixed Term Contract Must be flexible and will include weekends **Location**: Sunderland Branch **Reporting to**: Branch Manager **Division**: Retail At Post Office, we aspire to be at the very heart of customers’ choice by...


  • Sunderland, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: starting from £12.62 and raising to £14.53 after 12 months **Grade**: CSC **Hours**: 16 hours per week **Contract Details**: FTC **Location**: Sunderland Branch **Reporting to**: Branch Manager **Division**: Retail Please note - Must be flexible to help with seasonal demand through the summer. At Post Office, we aspire to...


  • Sunderland, United Kingdom ECO (EC Outsourcing) Full time

    **Job description** **Job description** **EC Outsourcing** are looking for customer service advisors to join our team. This is an exciting opportunity for a passionate problem solver to work with one of the UK’s biggest green energy providers. You will be front line, dealing with inbound calls and building rapport putting our customer’s needs at the...


  • Sunderland, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Doxford** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...


  • Sunderland, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Doxford** **Starting Salary of £24,635 Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...

  • Customer Service

    5 days ago


    Sunderland, United Kingdom University of Sunderland Full time

    **Customer Service & Participant Coordinator**: **Enterprise & Innovation - Commercial Services**: **Location**: - Sunderland Campus**Salary**: - £21,284 to £22,908 per annum- Fixed Term**Hours per Week**: - 37**Closing Date**: - Friday 16 June 2023**Reference**: - 0375-23This is an amazing opportunity to work for a fantastic employer - The University...

  • Service Advisor

    6 days ago


    Sunderland, United Kingdom Pendragon Full time

    **Service Advisor - 18 hours per week** **Evans Halshaw Nissan Sunderland** **Salary of £8,920 with £1,920 bonus and excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw Nissan Sunderland? As one of the UK’s leading volume automotive retailers, we’re dedicated to...

  • Service Advisor

    4 weeks ago


    Sunderland, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Renault Sunderland** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...