Customer Services

6 months ago


Droitwich, United Kingdom Optimas Solutions Full time

**Toolmaker**

**Droitwich, UK**

**About Barton**:
Founded in Birmingham in 1932 as the ‘Barton Rivet Company’, we relocated to Droitwich Spa in 1950, and in 2006 moved to our current 55,000 sq. ft facility. In 2015, Barton were brought in to the Optimas business as the second manufacturing site within the group, alongside our North America plant in Wood Dale, Chicago.

Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world.

**Position overview**:
Optimas is currently searching for an experienced Toolmaker for the production and repair of cold forging tool sets.

This position reports to The Tooling & design Manager.

**Main responsibilities**:

- Manufacture and fitting of production tooling to very tight tolerances
- Use of and daily maintenance of all tool room equipment, conventional lathes, milling machines, surface and cylindrical grinders, hydraulic presses
- Possible use of CNC, VMC and EDMs, bar-feed lathe including setting, programming and operating
- Self certification of work in accordance with the Quality and Continual Improvement commitment
- To assist management and staff in the identification and introduction of all reasonable measures to improve productivity, quality and working methods and conditions as part of the continual improvement and TQM programmes.
- Maintain high production rates of items with consistently high levels of accuracy and quality in line with Company requirements.
- Must work with minimum supervision within overall team structure.
- Ensure that you fully understand your work requirements and duties and highlight any training needs and requirements to enable you to undertake your duties

**Key Competencies**:

- Strategic Vision
- Building organizational capacity
- Results driven
- Embrace change
- Collaboration and Influence
- Entrepreneurial spirit
- Customer value and Market focus

**Skills and Qualifications required**:

- Accurate machining on lathes, surface and cylindrical grinders and milling machines.
- Understanding and reading Engineering drawings to BS 308.
- Fault detection.
- Communication. (Verbal & Written)
- GCSE (or equivalent) Grade 4 or above in: Mathematics & English
- Preferred - OND or ONC Engineering (Mechanical/Production/Manufacturing or equivalent)
- Preferred - Nationally recognised apprenticeship.
- Preferred - NVQ Level 2 or above in relevant discipline.

**Variation of duties**:

- This specification has been drawn up to cover all the main areas of responsibility, at the present time. It should not be considered as exclusive, as it may be necessary to adjust, add or remove functions at any time, which form a natural/logical part of the overall responsibility.

This is a fantastic opportunity to make a significant contribution to a global organization, working within a challenging and fast-paced environment.**Stores Person**

**Droitwich, UK**

Optimas is a major global partner for industry-leading original equipment manufacturers and their suppliers. Barton Cold-Form operates under the Optimas brand, as a manufacturer and distributor of highly engineered fasteners and special cold forgings for the automotive and industrial industries.

**Position overview**:
Barton Cold-Form are currently searching for an experienced Stores Person to oversee the day to day running of the Tool Room stores and the Raw Material stores.

This role will work with all internal departments and report directly to the Engineering Services

**Primary responsibilities**:

- To assist Logistics Supervisor in work in progress tracking.
- To assist management and staff in the identification, and introduction of all reasonable measures to improve productivity, quality and working methods and conditions as part of the CONTINUOUS IMPROVEMENT and ZERO DEFECT ongoing improvement and TQM programmes.
- Control of all Tool sets and Raw Material required for Heading and/or Roll forming in liaison with Production Planning Department, Toolroom and Heading Shop Manager/Assistant Manager & Supervisors.
- Updating of Masterplan and Powerpick systems ref heading tool and Raw material availability.
- Control of all stock items within The Works Stores, PM Stores and RM Stores.
- Monitoring of stock levels.
- Good housekeeping of The Works Stores area including all storage facilities.
- Routine re-ordering within spending limits.
- Other duties and tasks as required.

**Skills and experience required**:

- Proven experience running Industrial stores as a Stores Operative, Yard Operative, Goods-in Operative or Dispatch Operative highly advantageous
- NVQ Level 2 or above valuable but not essential
- Good level of computer literacy; experience of using Microsoft Office and Excel spreadsheets
- Clean driving licence.
- Good communication skills (Written & Oral).
- Neat and Tidy record keeper.
- Forward planner, methodical & accura



  • Droitwich, United Kingdom Kingswood Mobility Group Full time

    _**Job Summary**:_ **Join Our Team as a Customer Service Advisor!** We are looking for a competent Customer Service Advisor to provide excellent service to our clients. Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the...


  • Droitwich, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment are currently recruiting for a Customer Service Advisor on a permanent basis to join a well-established manufacturing company based at their facility in Droitwich, Worcestershire. The role of the Customer Service Advisor is to provide excellent service to clients, through professional and efficient administration tasks navigating a...


  • Droitwich, United Kingdom Kingswood Mobility Group Full time

    _**Job Summary**:_ **Join Our Team as a Customer Service Advisor!** We are looking for a competent Customer Service Advisor to provide excellent service to our clients. Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the...


  • Droitwich, United Kingdom Airband Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor.** **This is a permanent position working as part of the wider Sales Division. Hybrid working model - operating from Droitwich.** As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of...


  • Droitwich, United Kingdom Airband Community Internet Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor**. - **This is a permanent position working as part of the wider Sales Division. Hybrid working model - operating from Droitwich.**_ As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of...


  • Droitwich, United Kingdom Airband Full time

    **Are you Customer focused professional? If so Airband are now looking to recruit a Customer Service Advisor.** **This is a permanent position working as part of the wider Sales Division. We are offering** a salary of £23,690 **+ benefits** **Airband Offer a Hybrid working model operating out of Droitwich.** As Customer Service Advisor you will have a...


  • Droitwich, United Kingdom Airband Community Internet Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor**. - **This is a permanent position working 37.5 hours per week.as part of the wider Sales Division. Hybrid working model - operating from Droitwich.**_ - **Applicants need to be based within a commutable distance to Droitwich,...


  • Droitwich, Worcestershire, United Kingdom hotelshopUK LTD Full time

    Job Overview:We are seeking a dedicated and enthusiastic Customer Service Representative to provide excellent customer service to our clients and hotels, dealing with enquiries quickly and efficiently to maximise conversions into bookings and answer/direct and queries effectively.Key Responsibilities:Customer Service: Providing excellent customer service by...


  • Droitwich, United Kingdom Airband Community Internet Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor.** **This is a permanent position working as part of the wider Sales Division.** **Airband Offer a Hybrid working model - Located in our Droitwich Head office 1 to 2 days per week.** As Customer Service Advisor you will have a confident telephone...


  • Droitwich, United Kingdom Airband Community Internet Full time

    **Are you a Customer Service professional? If so Airband are now looking to recruit a Customer Service Advisor to join our successful team!** **Airband Offer a Hybrid working model out of our Droitwich office.** As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of Customers and queries. Be a quick...


  • Droitwich, Worcestershire, United Kingdom Adecco UK Limited Full time

    About the Role:We are seeking a skilled Customer Service Operative to join our team in Droitwich. As a Customer Service Operative, you will play a crucial role in supporting the Customer Service Manager and ensuring the smooth daily operation of the department.Key Responsibilities:Assist the Customer Service Manager in covering the Goods-In desk, including...


  • Droitwich, Worcestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at our Droitwich Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience for our customers.Key...


  • Droitwich, Worcestershire, United Kingdom Adecco Full time

    About the Role:We are seeking a skilled Customer Service Operative to join our team in Droitwich. As a key member of our Customer Service department, you will play a crucial role in supporting the Customer Service Manager and ensuring the smooth daily operation of the department.Key Responsibilities:• Assist the Customer Service Manager in covering the...


  • Droitwich, Worcestershire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve...


  • Droitwich, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time

    We are seeking a skilled Customer Service Coordinator to join our team at Multistaff Recruitment Solutions Ltd.This role will involve leading a Service Desk Coordinator for our client based in Droitwich, with the potential for a permanent position after a successful trial period.Key Responsibilities:Answering inbound calls from new and existing...


  • Droitwich, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time

    Service Desk Coordinator OpportunityWe are seeking a highly organized and customer-focused Service Desk Coordinator to join our team at Multistaff Recruitment Solutions Ltd.About the Role:The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining accurate records.Key...

  • Customer Service Lead

    5 months ago


    Droitwich, United Kingdom Doncasters Full time

    **Customer Service lead** - Monday - Friday - 37 hours - Salary - up to £36,000 **Do you enjoy engaging with customers? Do you have experience in commercial sales within the manufacturing industry?** Doncaster's Precision Casting Deritend is excited to announce that they are looking to add a Customer Service Lead to their team in Droitwich! You will...

  • Customer Service Agent

    5 months ago


    Droitwich, United Kingdom hotelshopUK LTD Full time

    **About us**: Established in 1999, HotelshopUK is a privately owned company which specialises in booking 2-5 star accommodation and short breaks throughout the UK for both the leisure and corporate traveller as well as offering call centre facilities to hotels and other leisure related companies. Since 2012 the company has also offered emergency relocation...


  • Droitwich, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Specsavers Droitwich** **Full time hours: 37.5 hours per week, to include weekend working** **Starting salary of £6.40 per hour - £12,480 per annum** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an...


  • Droitwich, Worcestershire, United Kingdom Lidl in Deutschland Full time

    Job SummaryAs a Customer Assistant at Lidl, you will be working in a fast-paced environment where no two shifts are the same. You will be responsible for providing excellent customer service, efficiently working deliveries, and maintaining the store's presentation. We are looking for a team player who is flexible and can adapt to changing priorities.Key...