Receptionist / Administrator

3 weeks ago


Southampton, United Kingdom Solent NHS Trust Full time

**RECEPTIONIST/ADMINISTRATOR required in our busy CAMHS (Child & Adolescence Mental Health) Service based in Southampton. If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for.**

Join our team where work is high paced in a busy environment. The role is dynamic and priorities often change quickly to support the needs of the service.

We're seeking a motivated receptionist who wishes to develop to a Business Support Administrator within CAMHS. You'll have excellent attention to detail, and be able to work within a team and independently.

Experience of mental health services is advantageous, but not essential. As the team will be supporting young people in times of crisis and therefore you will be required to manage sensitive and potentially distressing information.

The role will include meeting and greeting service users and other visitors to the service. Using the patient electronic System for passing messages and checking patient information in a timely manner and on a daily basis. You will be willing to be flexible and keen to learn new skills and have good time management.

You'll be patient focused and have a professional, and welcoming telephone manner as at times there can be challenging and difficult calls. You will be required to take accurate messages and update patient records. The ability to be able to prioritise and use your own initiative is essential.



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