Product Support Specialist

6 months ago


Newcastle upon Tyne, United Kingdom iamproperty Full time

Elevate your career in Tech here at iamproperty and explore our innovative opportunities now available - we want you to join our dynamic team of tech enthusiasts and shape the future with us

Whether you're a coding maestro, a design virtuoso, or a problem-solving guru, we have roles tailored for diverse skills and interests Come and embark on a journey where you'll work on groundbreaking projects that push the boundaries of what's possible, where your expertise will drive innovation

You will resolve any system and product related enquiries or issues reported, whilst maintaining or improving relationships. You will provide data analysis support to the Product Support Manager as well as escalate any issues as necessary

**Key responsibilities will include**:

- Maintain relationships in order to keep our partner agents engaged;
- Offer training and product support to users of iamproperty group products;
- You will use negotiation skills to retain partner agents as part of the network and upsell additional products where appropriate;
- Liaise with The Product Support Manager to ensure the relevant people are informed promptly of any account management related issues or information relevant to their departments;
- Understand our markets, and monitor the market for information (keeping up-to date with industry publications and research, collating data from our partners and assessing trends
- 2 years previous experience in either Technical Support, Product Support, Account Management, Sales or Retentions;
- A strong passion for building productive relationships with partners;
- Ability to motivate existing clients to generate more business;
- You will have a talent for spotting training needs and delivering key learning sessions;
- Excellent stakeholder management skills

**Want to apply? Get in touch today.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Page Personnel Business Support Full time

    About the RoleAre you a detail-oriented and organized individual looking for a challenging role? We are seeking a Document Production Specialist to join our team.This is a remote working position, with occasional office visits as needed. As a Document Production Specialist, you will be responsible for creating high-quality legal documents using templates or...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Page Personnel Business Support Full time

    Job DescriptionWe are looking for an experienced Document Production Specialist to join our team in Page Personnel Business Support. This is a unique opportunity to work in a professional corporate services environment and develop your skills further.As a Document Production Specialist, you will be responsible for producing high-quality legal documents using...


  • Newcastle upon Tyne, United Kingdom Hobson Prior Full time

    Hobson Prior is seeking a Product Specialist to join a dedicated team. This role will provide technical and scientific support for tissue diagnostics instruments and reagents. The successful candidate will assist customers both remotely and on-site, perform instrument installations, and support our latest pathology solutions.Please note that to be considered...


  • Newcastle upon Tyne, United Kingdom Hobson Prior Full time

    Job Description Hobson Prior is seeking a Product Specialist to join a dedicated team. This role will provide technical and scientific support for tissue diagnostics instruments and reagents. The successful candidate will assist customers both remotely and on-site, perform instrument installations, and support our latest pathology solutions. Please note that...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stryker UK Limited Full time

    Job Title: Product Support Specialist - Clinical ExpertiseStryker UK Limited is seeking a highly skilled Product Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing clinical product support to end-users, including surgeons and hospital staff, before, during, and after surgical procedures.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stryker UK Limited Full time

    Job DescriptionWe are seeking a highly skilled Product Support Specialist to join our team at Stryker UK Limited. As a key member of our sales team, you will be responsible for promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service.The ideal candidate will have excellent communication skills, a strong understanding of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stryker UK Limited Full time

    ### Job SummaryWe are seeking a highly skilled Product Support Specialist to join our team at Stryker UK Limited. As a Product Support Specialist, you will play a critical role in promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service.### Key Responsibilities* Provide clinical product support to end users, including guidance...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Student Support Full time

    We are seeking a Specialist Study Support Worker to provide one-to-one support to students with specific learning difficulties (SpLDs) at Universities and/or Colleges in Northumbria. As a hybrid role, you will work with students to develop their study skills and strategies to achieve academic success.Key Responsibilities:Provide individualized study skills...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Student Support Full time

    About the RoleRandstad Student Support is seeking a qualified Education Support Specialist to work one-to-one with students who have Specific Learning Difficulties (SpLDs) in a university or college setting in Northumbria.Deliver high-quality study skills support to students with SpLDs.Collaborate with university and college staff to ensure effective student...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pick for Britain Full time

    Holiday ExpertiseWe're on the hunt for a Holiday Product Specialist to join our team in Newcastle-Under-Lyme. As a Holiday Product Specialist, you'll be responsible for helping our customers find their dream holidays. With a salary of £81 per hour, this is an excellent opportunity to share your knowledge and make a real difference in our customers'...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HYF Recruitment Full time

    Job Title: Legal Workflow Coordinator/Document SpecialistAbout the Role: We are seeking an experienced Document Production Specialist to join our in-house legal document production department on a full-time permanent basis.Key Responsibilities:Coordinate work requests submitted to the Document Production department.Work as a hands-on Document Production...

  • Specialist Mentor

    6 months ago


    Newcastle upon Tyne, United Kingdom Beacon Support Full time

    Beacon Support Ltd. are recruiting Specialist Mentors to support Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday entitlement - Thorough induction training and staff development - A...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hobson Prior International Ltd Full time

    About the Role:As a Product Support Associate at Hobson Prior International Ltd, you will provide technical and scientific support for tissue diagnostics instruments and reagents. This role involves assisting customers with both remote and on-site support, performing instrument installations, and providing technical support for our latest pathology...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Law Support Ltd Full time

    About Law Support Ltd: As a leading UK law firm in the Real Estate department, we're seeking an experienced Administrator to join our team.Salary Information: This is a full-time office-based role with an estimated salary range of £25,000 - £35,000 per annum, commensurate with experience.Job Description: We require someone with previous administration...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom myGwork Full time

    Job Title: Document Production and Workflow SpecialistDescription:This is a unique opportunity to work as a Document Production and Workflow Specialist for Clifford Chance, a leading international law firm. The successful candidate will be responsible for coordinating and supervising workflow for GBS DP teams in London, Delhi, Hyderabad, and Newcastle,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hobson Prior Full time

    Product Specialist for Tissue DiagnosticsHobson Prior is a leading life sciences recruiter seeking a Product Specialist to join their dedicated team.This role will provide technical and scientific support for tissue diagnostics instruments and reagents. The successful candidate will assist customers remotely and on-site, perform instrument installations, and...


  • Newcastle upon Tyne, United Kingdom Clifford Chance Full time

    Job Description **The role** A vacancy has arisen for a Document Production Specialist (DPS) within the Global Business Support Document Production team (GBS DP), supporting all Practice Areas and Global offices. The DPS works as part of the GBS Document Production team and is responsible for providing a direct first class professional document production...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Guided Solutions Full time

    We are looking for an Orthopaedic Product Specialist to support our client's sales strategies and drive growth in the trauma market. As a key member of the team, you will be responsible for delivering outstanding customer service, completing all related admin tasks, and working cross-functionally with internal stakeholders.The ideal candidate will have...


  • Newcastle upon Tyne, United Kingdom Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: To grow Stryker's Joint Replacement...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Client Server Full time

    About the OpportunityAre you a talented technologist looking for a challenging role? Do you have a passion for leading and mentoring others? If so, we would like to hear from you about our Technical Product Specialist position.This is an exciting opportunity for a highly skilled engineer who enjoys driving innovation and growth through the effective use of...