Reception Manager
3 days ago
An opportunity has arisen for Reception Manager to join a firm who has a National presence. The opportunity so located in Glasgow which is one of their locations.
Working in a front of house space you will supervise a busy and friendly team, helping them to achieve a 5* service and maintain high standards, ensuring close partnership with the client's front of house team.
**The opportunity**:
- Join and manage a team of receptionists
- One to ones with your team members
- Annual appraisals and personal development plans
- Creating a one team approach working in partnership with the client's manager
- Motivation and leading your team where appropriate
- Responsible for the meeting room booking system and the necessary reporting associated with this
**You must have the following**:
- Previous experience working in a customer service environment essential
- Previous experience working in a Corporate / Hotel environment is preferred but not compulsory
- Excellent command of the English Language
- Experience with Switchboard & Hospitality services is desirable
- Proven experience in motivating a team to achieve an excellent service
- Immaculate personal presentation with a genuine smile
- Flexible and adaptable to respond to differing client needs
- Confident, enthusiastic and motivated to deliver great service
**If this role is of interest please respond to arrange a confidential chat to talk through the role and our next career step.
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