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Warranty Administrator

4 weeks ago

Haywards Heath, United Kingdom First Recruitment Services Full time

**Position: Warranty Administrator - Motor Industry role**:

- **Salary: £25,000 - £26,000 per annum plus very good company benefits and a monthly bonus of between £75-£125 per month depending on company performance**:

- **Location: Haywards Heath, West Sussex**:

- **Hours: Monday - Friday, 08:00-18:00, office based**:

- **Plenty of free parking on site.**

We are delighted to be working alongside our very established, professional and highly reputable client as they seek to recruit and additional staff member on a full time permanent basis to join their friendly and experienced team. This is a superb opportunity to work within an excellent employer who are able to offer a great working environment and long term security and stability.

**The role**:
With a methodical approach and eye for detail you will be supporting the Group Warranty Manager in a vital role, processing, submitting and tracking vehicle warranty claims.

A team player who can help out with other various service duties. The role requires communication with vehicle manufacturers. You will be required to maintain a good professional relationship and assist Technicians, Workshop Control and Service personnel with warranty queries.

**Duties to include**:

- Ensure all warranty job cards are written to comply with procedures and advise of any concerns.
- Retain any defective parts, administer and arrange return as required/requested.
- Keep up to date with changes in warranty processes and ensure that relevant parties are advised.
- Possess excellent organisational and time management skills
- Assist with service reception duties

**Competencies, skills and experience required**:

- Good computer skills
- A **basic** knowledge of car parts - for example what a wheel bearing is or what a brake pad is.
- Good customer service skills

This is an excellent opportunity to work within a very reputable and highly established business on a local level.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: MS2306

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