Hca (Specialist Pelvic Health Team)

9 months ago


Hartlepool, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

To work within the Specialist Pelvic Health Service to promote continence. To support and deliver continence care to individuals, their families and carers in a variety of setting, both face to face and virtual.

To promote and deliver patient centred care aligned with the Trust vision and Nursing

and Midwifery strategy.

To provide the highest standard of safe, effective and compassionate care through the effective use of evidence based practice

To support a continuously improving service, in line with the clinical governance framework, Trust objectives, and the NHS performance framework.

To continually develop professionally to ensure the post holder has the appropriate level of skill, knowledge and competence to meet service/specialty requirements.

Applies effective communication in clinical practice with a caring and compassionate attitude at all times.

Establishes and maintains effective communication with individuals, the wider nursing team, and other health professional regarding patient’s conditions, care planning and treatments.

Be part of the nursing team to ensure effective communication with patient’s relatives and carers, explaining medical conditions, progress and investigations taking into consideration level of understanding, culture and background.

Develop and maintain effective channels of communication within the team, engaging with staff at all levels.

Recognise and actively support barriers to communication to ensure positives outcomes and escalate appropriately to address.

Communicates regularly and effectively with the MDT and stakeholders regarding all aspects of clinical care and service delivery, including environmental issues.

Must be able to demonstrate the English language proficiency level required for the post

Supporting the nursing team when communicating with staff, patients or relatives/carers

Undertake continence pad assessments and re-assessments for clients requiring long-term management of incontinence, in residential care homes and out-patient clinics setting.

Contribute to the updating of continence service resource material.

Undertake bladder scans, urinalysis and symptom reviews as part of the reassessment process.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

Support clinicians in Specialist Pelvic Health clinics and nursing home settings as required.

To be involved in supporting, educating and informing family/carers where

Act as patients advocate in all matters relating to their care, treatment and welfare acknowledging and incorporating cultural preferences, health beliefs and behaviours.

Facilitate an environment that promotes Making Every Contact Count, health promotion and informed patient choice is encouraged and developed.

Promote and maintain a culture where staff actively contribute to the clinical governance agenda.

Be pro-active in risk assessment and clinical incident reporting and participate in root cause analysis where required,

Constantly promote the importance of the patient experience within the team, and actively seek the views of patients and carers in the process of evaluating and developing care delivery within team.

Recognise and escalate concerns relating to vulnerable patients adhering to trust safeguarding procedures.

Be able to initiate or respond to emergency situations.

To participate in clinical audit within the specialist pelvic health service.

Participate in audits and surveys relating to health care or patient satisfaction

Participate in achieving Key Performance Indicators in relation to clinical assurance.

Be part of a team that evaluates clinical practice within the area by monitoring standards of care and ensuring that practice is evidence based



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