Inbound/outbound Sales Advisor

6 months ago


Bristol, United Kingdom Trade Choice Carpet & Flooring Full time

**We are TradeChoice Carpet & Flooring**
- We pride ourselves on our **commitment, respect, integrity, trust, teamwork, fun**:

- We are advocates for **diversity and inclusivity**, **and mental health and wellbeing**:

- We are devoted to the **growth and development, retention and motivation of our people**

**Are you passionate about Customer Service, and looking for progression and a great place to work?**

We're looking for somebody who wants to progress to Internal Sales Executive level, and achieve the next tier sales bonus

**Working pattern**:

- Monday to Friday
- 8am to 5pm
- Occasionally 7:30am to 4:30pm (Trade Counter cover)

**Your benefits**:

- Sales bonus (Up to £100 per month)
- Career growth and development
- 25 days’ holiday + Bank Holidays
- Christmas shutdown
- Holiday purchase scheme
- Long-service holidays
- Employee assistance programme (EAP)
- Virtual GP medical service
- Healthcare cash plan
- Life assurance
- Cycle2Work scheme
- Competitive pension plan
- Internal discounts (and everyday shop vouchers)
- Employee of the month
- Free onsite parking
- Workwear and PPE provided
- Long-service awards

**The role**:

- Engage with key stakeholders, respond to queries, provide price quotes and process orders.
- Develop and maintain profitable sales by proactively targeting new customers.
- Regular engagement with external sales force and credit control teams.
- Submit orders into the system and maintain sales records.
- Contact clients to obtain missing information or respond to enquiries.
- Internal communication of customer feedback.
- Keep abreast with new industry products and services (including competitors).

**Your profile**:

- Understanding of sales Key Performance Indicators (KPIs)
- Commercial acumen
- Experience in a Sales Administrator or Support Agent role (or similar)
- CRM software and MS Office (particularly Excel)
- Track record of having met and exceeded sales targets
- Customer service best practices
- Excellent organisational and multitasking skills
- Providing excellent customer service
- Prioritisation and time-management skills
- Adaptive communication with cross-cultural awareness
- Exceptional organisation skills
- Ability to escalate concerns, anomalies or foreseen challenges to management
- IT conversant
- Self-motivated
- Thrive as part of a team, but happy to work autonomously

**More about us**:
We recognise that our success is purely down to our talented workforce and their commitment to amazing customer service.

We have been Distributor of the Year since 2016 under the Contract Flooring Journal

As one of the UK’s largest distributors we stock and distribute products from Europe’s leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: BST002



  • Bristol, United Kingdom Trade Choice Carpet & Flooring Full time

    **We're TradeChoice Carpet & Flooring!** We're ongoing winners of the Contract Flooring Journal (CFJ) Distributor Awards since 2016! We are among the UKs largest distributor population in floor covering product. We stock and distribute products from Europes leading flooring manufacturers, and operating among a network of 14 branches nationwide, and still...


  • Bristol, United Kingdom Trade Choice Carpet & Flooring Full time

    **We're TradeChoice Carpet & Flooring!** - We pride ourselves on our values; **commitment, respect, integrity, trust, teamwork, fun** - We are advocates for **diversity and inclusivity**, **and mental health and wellbeing** - We are devoted to the **growth and development, retention and motivation of our people** **Working pattern**: - Monday to Friday -...


  • Bristol, United Kingdom Bristol Flooring and Carpet Outbound Sales Full time

    Based in our Bristol office covering the local area, we are looking for an experienced outbound sales representative looking to build off their experience and grow a sales team within the next three years. The outbound sales representative will - Generate their own leads - Accurately record and update all business activity on our CRM - with weekly/monthly...


  • Bristol, United Kingdom Trade Choice Carpet & Flooring Full time

    **We are TradeChoice Carpet & Flooring!** - We pride ourselves on our **commitment, respect, integrity, trust, teamwork, fun**: - We are advocates for **diversity and inclusivity**, **and mental health and wellbeing**: - We are devoted to the **growth and development, retention and motivation of our people** **Are you passionate about Customer Service,...

  • Sales Advisor

    4 months ago


    Bristol, United Kingdom Nisbets Full time

    Sales AdvisorWorking in the Nisbets Contact Centre is fun, fast and rewarding. As our Sales Advisor you will handle a broad range of calls from customers so the work is varied and challenging, but we give you all the training and support you need to be successful. In fact we have won various awards including Best Contact Centre of the Year - South West...

  • Customer Expert

    6 months ago


    Bristol, United Kingdom RAC Full time

    **About The Role**: Do you know how to deliver an exceptional customer sales experience? Have you worked in **sales **or a **contact centre** environment, you could come and join our outbound team and become our next **Outbound Customer Expert!** - Base salary_**_ of £23,690 per annum _**_for a_**_ 35 hour _**_working week, with an_**_ OTE of up to...


  • Bristol, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate Start Looking to start an exciting sales career in the Bristol area? This sales and marketing role will include the following aspects: Sales Face to Face sales NO EXPERIENCE in these areas is essential as this company will provide full access to sales, customer service, client and product coaching. Located in the city...


  • Bristol, United Kingdom Clark UK Full time

    Clark UK is a high growth Insurtech business located in Bristol UK and is part of the Clark.de group, a pan European Insurtech unicorn. We aspire to a different kind of financial services culture where innovation and high-performance meet fun. We are looking for the right people who seek development and opportunity to join our customer support team as a...


  • Bristol, Bristol, United Kingdom Sage Full time

    As a Business Growth Specialist, you will play a crucial role in driving revenue growth and delivering memorable experiences for our customers. You will be responsible for identifying and engaging with potential clients, developing relationships, and closing deals to meet or exceed your targets. The ideal candidate will possess excellent communication and...

  • Outbound Team Manager

    5 months ago


    Bristol, United Kingdom RAC Full time

    Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a  Renewals and Retention Outbound Team Manager  based at our iconic Bradley Stoke office! You'll lead a dynamic group of specialists handling  Outbound  communications. Your primary responsibility will be to ensure our 2 million members have a...


  • Bristol, United Kingdom Tate Hertfordshire Full time

    Job Title: Customer Service AdvisorLocation: Central Bristol (Hybrid opportunities)Recruiter: Tate RecruitmentStart Date: Mid-December 2024 Tate is delighted to be recruiting for Customer Service Advisors to join a local authority in central Bristol. If you have a passion for helping people and thrive in a busy environment, this could be the perfect role for...


  • Bristol, United Kingdom Trade Choice Carpet & Flooring Full time

    **We are TradeChoice Carpet & Flooring!** - We pride ourselves on our **commitment, respect, integrity, trust, teamwork, fun**: - We are advocates for **diversity and inclusivity**, **and mental health and wellbeing**: - We are devoted to the **growth and development, retention and motivation of our people** **Are you passionate about Customer Service,...

  • Retail Sales Advisor

    4 months ago


    Bristol, United Kingdom Nisbets Full time

    Retail Sales Advisor#RetailUK This is a fantastic and unique opportunity for a Retail Sales Advisor to work in our Flagship Store, the NCEC (National Catering Equipment Centre). This is an impressive showroom which displays our full range of products, with a demo kitchen which regularly hosts events for our suppliers and customers. It is always a hive...


  • Bristol, United Kingdom Lifetime Training Full time

    We are looking for an experienced, dedicated individual to join our Enrolment Support team to be responsible for offering apprenticeship training opportunities to existing and prospective learners and clients through inbound and outbound calls across a variety of sectors and offering the best possible to service to all. **What will you be doing?** -...

  • Contact Centre Agent

    2 hours ago


    Bristol, United Kingdom CV-Library Full time

    We are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an...


  • Bristol, United Kingdom CE Solutions Full time

    **New Business Customer Advisor** **Location: Bristol (BS32 postcode)** CE Solutions are proud to be working with a trusted name in the automotive industry, providing a wide range of services including roadside assistance, insurance, and driving advocacy to ensure the safety and satisfaction of its members. With a focus on innovation and customer care, our...


  • Bristol, United Kingdom CV-Library Full time

    Start Date: Monday 18th November £13.93 per hour 3 months initially - with permanent opportunities after this period Central Bristol - hybrid working after 3 months 37 hours per week - Monday - Friday shifts between 08:30am - 18:00pm Tate are working with a local authority based in Bristol in their search for Customer Service Advisors on a...


  • Bristol, United Kingdom Alliance Homes Group Full time

    Fixed Term until 18th May 2025- 37 hours per weekWe are looking for an individual to join our Home Repairs Service and become our next Customer Experience Advisor, being the first point of contact for customers accessing our services.Multi-tasking in a busy team environment, you will be outbound calling customers to arrange Gas, Electrical, HSI, Solid Fuel,...


  • Bristol, United Kingdom Interaction - York Full time €14

    Customer Service Advisor £14.09 per hour Monday to Friday 8am-8pm, Saturday and Sunday 9am-5pm (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK's leading...


  • bristol, United Kingdom Interaction - York Full time

    Customer Service Advisor£14.09 per hourMonday to Friday 8am-8pm, Saturday and Sunday 9am-5pm (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance)Office-based in Bradley Stoke (BS32)We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK's leading name in the...