Retail Sales Advisor

4 weeks ago

Bristol, United Kingdom Nisbets Full time
Retail Sales Advisor#RetailUK This is a fantastic and unique opportunity for a Retail Sales Advisor to work in our Flagship Store, the NCEC (National Catering Equipment Centre). This is an impressive showroom which displays our full range of products, with a demo kitchen which regularly hosts events for our suppliers and customers. It is always a hive of activity, and no two days are the same. We actively encourage every opportunity to engage with our customers, be that in store, on the phone or email. Come and join us and be part of an amazing team. We really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

We are looking for a Retail Sales Advisor 28 hours a week, across 6 days Flexible around working days and times, there will be some weekend and bank holiday working.

What will I be doing as a Retail Sales Advisor? Delivers first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and customer's repeatedly return. Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store. Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store. Partake in general shop floor duties, including stock replenishment and processing deliveries. Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs. Accurately complete stock auditing tasks in line with managers guidance Process customer payment transactions whilst adhering to policy. Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager. Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution. Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store. Proactively ask questions to ensure comprehension of all working practices and procedures, What can I expect working a Retail Sales Advisor at Nisbets? Competitive hourly rate £11.70 and a benefit package. Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift Payment Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling

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