Admin Assistant Business Travel

2 weeks ago


London, United Kingdom Travel Trade Recruitment Full time

Are you an experienced Business Travel Consultant that would like to move away from reservations?

Do you prefer dealing with back-office amendments over front line?

I am currently seeking an Admin Assistant to provides day to day support to the reservations teams. This varied role requires a team player with excellent relationship building and open communication skills.

This is a fantastic opportunity for someone looking for a new challenge and to further their operational experience within Business Travel.

**JOB DESCRIPTION**:

- Monitoring and managing the clients reporting mailbox
- Updating client profiles
- Ensuring all scheduled flights & Eurostar bookings have been charged correctly
- Updating templates and documents on the clients International Drive
- Checking Visa reports to ensure all low-cost carrier flight have been charged correctly
- Identify errors on Pre trip reporting and update PNR
- Providing general support to the clients reconciliation requirements
- Logging supplier complaints and compensation requests directly with the clients preferred suppliers

**EXPERIENCE REQUIRED**:

- Excellent verbal and written communication skills
- Computer literate in all Microsoft Packages (Word, Excel, Outlook, etc)
- A positive 'can-do' attitude and approach at all times
- The ability to remain calm under pressure whilst working to and meeting required deadlines.
- Ability to remain calm in fast-paced situations
- Ability to work as a team player and be self-motivated
- Always maintain a client perspective
- Ensure all KPIs and SLAs are consistently met

**THE PACKAGE & HOURS**:

- A competitive starting salary of £27,000 - £29,000 (depending on experience and location)
- Monday - Friday: 9.00am - 5:30pm
- Hybrid or fully remote working

Interested?



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