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Assistant Commercial Underwriter

4 months ago

Leicester, United Kingdom Tokio Marine HCC Full time

**Job Title**:Assistant Commercial Underwriter**

**Contract: permanent**

**Hours: 35 per week**

**Hybrid working: 2 days working from home, 3 days in the **office**

**Free parking onsite**

**Over**view**:
**Why **Tokio** Marine HCC?**

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

**Job Purpose**:
***

**Key Responsibilities**:

- Providing advice in respect of policy technical queries to clients and brokers to support the Commercial Underwriters
- Resolving day to day policy and credit limit issues promptly
- Assisting with portal queries and providing training to clients
- Liaising with Commercial Underwriters to arrange meetings
- Chasing non return of Inception and Renewal documentation
- Ensuring the issue of policy documentation and associated paperwork and the ongoing maintenance of the policy files
- Issuing policy endorsements upon instruction, within authorisation levels
- Managing the declaration of turnover process
- Liaising with Finance, clients and brokers when DD’s are cancelled or for non-payment issues
- Input and retrieval of data on the company’s bespoke system
- Scanning documents into ImageRight
- Assisting with the training of new team members
- Maintaining databases and spreadsheet records
- Other reasonable duties as requested by manager
- Office based in Rearsby, Leicester with occasional visits to clients or other offices when required by the business
- Liaising with Risk Underwriting, Sales and Claims Departments and other departments
- Assisting with departmental specification for IT developments including assisting with

**Skills and Experience Specification**:
**Essential**:

- Minimum 5 GCSEs grades A to C or equivalent
- Passion, drive and initiative
- Good IT skills including data input, Microsoft Word, Excel and Outlook
- Ability to understand policy related mathematical calculations
- Attention to detail
- Excellent customer service and telephone skills
- Strong organisation skills
- Team player

**Desirable**:

- A Level / BTEC qualifications
- Previous experience in an office environment
- Good problem solver
- Additional language skills especially French/German/Spanish

**What We Offer**

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