Workplace Coordinator

5 months ago

Salford, United Kingdom Mitie Full time

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

**Existing Mitie colleagues**

**Job Purpose**

To support and coordinate all FM services within their designated floor or department ensuring that the area is set up and ready for business allowing the user population team to focus on delivering their key objectives. To promote and manage customer expectations, develop and maintain excellent relationships with all customers' particularly key stakeholders. Provide the highest levels of customer service in all aspects of the role be someone who strives to continually provide a quality service over and above the customer's expectations.

Have attention to detail, experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation while also demonstrating excellent customer engagement & management.

Ensure facilities management key performance indicator requirements are met and service level agreements are completed within the agreed timescales, managing the customer communication for any jobs and faults logged from reporting through to completion. Have the confidence to deal with problem solving and develop skills in dealing with audio-visual equipment, reprographics, minor repairs,

Ensure a safe working environment and working practices are carried out in their designated area

**Key Responsibilities**

Customer
- Deliver excellent customer service, at all times
- Establish good working relationships with the customers in order to be recognised as the natural go to person and a trusted partner.
- Be highly visible in designated area to the user population.
- Direct people to the correct destination as required through site knowledge
- Fulfil all reasonable requests from both visitors & colleagues to ensure their comfort, satisfaction and safety
- Be aware of what's happening in the building to help provide appropriate information to guests & visitors
- Coordination of all FM services in your designated areas and take real ownership of this area of responsibility
- Innovate - look at ways to stream line business processes and create the most effective environment for the customer/client
- Confident and direct approach when dealing with customers

Communication
- Ensure knowledge of team member and department movements
- Liaise closely with other departments i.e. security, reception, logistics, housekeeping, engineering
- Assisting with floor orientation and equipment induction of new staff.
- A team player that will help & support other Workplace coordinators and also help and support team members in the wider team
- Sharing knowledge between the team as an ongoing form of communication and learning
- Plus any other adhoc duties as and when required

Administration
- Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion
- General administrative support, communication and hosting as required
- Mail delivery to the correct location.
- Attend training as and when required

Workplace Standards
- Ensure the smooth running of all facilities management in the designated area of responsibility.
- Maintain a professional image at all times, ensuring all areas are kept clean and tidy and ready for business.
- Liaise closely with all FM service teams to ensure that consistency of standards and a professional image are maintained across the designated areas.
- Check and refresh all meeting rooms and offices spaces on an ongoing basis.
- Assist the client with the booking of meeting rooms and event spaces and prioritise and move bookings when demand exceeds supply
- Ensure meetings rooms within designated areas are always ready for business, this includes room layout, cleanliness, equipment testing and stock replenishment and all vendor services requested are delivered on time and to specification.
- Using in-house system, monitor room usage and provide simple reports.
- Promote and ensure the clear desk policy is adhered to within allocated area.
- Ensuring that all facilities in the designated area are kept clean and tidy, stocked and ready for business i.e. toilets, stationary & kitchen facilities
- Ensure all public/creative/collaborative spaces are always clean tidy and well maintained
- Report any maintenance issues immediately to ensure a speedy resolution, including all furniture, fittings and equipment
- Conduct regular checks/floor walks of designated area to ensure workplace standards are maintained at all times i.e. cleanliness, maintenance, replenishment
- Always adhere to all company policies and procedures and carry out instruction

  • Workplace Coordinator

    6 months ago

    Salford, United Kingdom CBRE Full time

    **Workplace Coordinator** **Essential Duties**: - Uphold workplace etiquette and maintain exceptional appearance in the Reception Area, Meeting Rooms, Break-Out and Kitchen Areas, External Grounds and Open Office Areas. - Reinforce client values in ways that forge connection between individuals and the organisation - Provide impeccable customer service; a...

  • Workplace Coordinator

    6 months ago

    Salford, United Kingdom Mitie Full time

    Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and...

  • Workplace Coordinator

    5 months ago

    Salford, United Kingdom Mitie Full time

    **Job Overview** **Contract Type: Fixed Term Contract (Full Time)** **Salary: £ 23,000** **Hours: 37.5 Hours per week** **Location: BBC, Quay House, Media City, Salford Quays, Greater Manchester, England, M50 2QH** **Existing Mitie colleagues** **Job Purpose** To support and coordinate all FM services within their designated floor or department...

  • Workplace Coordinator

    5 months ago

    Salford, United Kingdom CBRE Full time

    **Workplace Coordinator** **Essential Duties**: - Uphold workplace etiquette and maintain exceptional appearance in the Reception Area, Meeting Rooms, Break-Out and Kitchen Areas, External Grounds and Open Office Areas. - Reinforce client values in ways that forge connection between individuals and the organisation - Provide impeccable customer service; a...

  • Operations Coordinator

    4 weeks ago

    Salford, Salford, United Kingdom Kier Group Full time

    We're seeking a skilled Operations Coordinator to join our Inspection, Maintenance and Testing team in Manchester.Key responsibilities include:Coordinating and dispatching works for regional field staff, ensuring timely completion and first-time fixes.Liaising with clients, management, and WFM teams to resolve issues efficiently.Ensuring site safety and...

  • Radio Production Coordinator

    3 weeks ago

    Salford, Salford, United Kingdom BBC Full time

    Job Title: Radio Production CoordinatorJob Description:We are seeking a skilled Radio Production Coordinator to join our team at the BBC. The successful candidate will be responsible for working in the studio, answering and helping to select callers, clipping and producing audio, along with providing technical and studio support to the team at all times.Key...

  • Facilities Operations Coordinator

    1 month ago

    Salford, Salford, United Kingdom Kier Group Full time

    We are seeking a skilled Facilities Operations Coordinator to join our Corporate Estates team in Manchester. This role will involve supporting the Facilities team in planning, coordinating, and administering day-to-day FM business activities to ensure smooth running and statutory compliance of the Facilities Management Operation.Your key responsibilities...

  • Client Coordinator

    5 months ago

    Salford, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: We are recruiting for a Client...

  • Digital Transformation Project Coordinator

    3 days ago

    Salford, Salford, United Kingdom Sodexo Group Full time

    Job Description:We are seeking a skilled Digital Transformation Project Coordinator to lead the implementation of our CMMS systems at Sodexo. As a key member of our team, you will manage the deployment process, ensuring our operational teams can meet contractual obligations efficiently.You will be responsible for overseeing the stage gate process during...

  • Delivery Coordinator Direct Business

    5 months ago

    Salford Quays, United Kingdom TalkTalk Full time

    Who are TalkTalk? TalkTalk are the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair fibre should be available to everyone. The role As Delivery Coordinator you'll provide an effective, efficient and professional improvising service for our customers with a focus on quality and accuracy of...

  • Client Coordinator

    6 months ago

    Salford, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: We are looking someone with good...

  • Senior Care Manager

    4 weeks ago

    Salford, Salford, United Kingdom Meridian Health and Social Care Careers Full time

    Job Summary:We are seeking a highly skilled and dedicated Senior Care Manager to join our team at Meridian Health and Social Care Careers. As a Senior Care Manager, you will be responsible for overseeing the care and well-being of our service users, ensuring that they receive person-centered care and support.Key Responsibilities:Undertake initial assessments...

  • HR and Health Safety Manager

    3 weeks ago

    Salford, United Kingdom CV-Library Full time

    HR and Health and Safety Manager - part time ( hours are flexible ) The ideal candidate will be responsible for overseeing all HR functions and ensuring compliance with employment laws and regulations. As well as being in overall control of our H&S functions. HR Responsibilities: - Develop and implement HR strategies and initiatives aligned with the...

  • Coordinator - Accounts Receivable

    6 months ago

    Salford, United Kingdom SGK Full time

    **SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.** ***: Based in our Salford office, the...

  • HR and Health Safety Manager

    5 days ago

    Salford, United Kingdom Dickson O'Brien Full time

    HR and Health and Safety Manager - part time ( hours are flexible )The ideal candidate will be responsible for overseeing all HR functions and ensuring compliance with employment laws and regulations. As well as being in overall control of our H&S functions.HR Responsibilities:- Develop and implement HR strategies and initiatives aligned with the overall...

  • Training Compliance Manager

    4 weeks ago

    Salford, Salford, United Kingdom Kier Group Full time

    We are seeking a highly skilled Training Compliance Manager to join our team at Kier Group. This role will be responsible for leading the training coordination teams to ensure effective training coordination, driving compliance and consistency across our business stream.Key Responsibilities:Managing the implementation of legislation changes, Kier Group...

  • Administrative Office Assistant

    5 months ago

    Salford, United Kingdom Alliance Design UK Ltd ta EDGE Consulting Engineers Full time

    **About EDGE**: We’re a global civil, geo-environmental and structural engineering consultancy with offices in UK, Australia, New Zealand, Malaysia, Vietnam, Dubai and Spain. We’re reshaping the world of engineering with creative designs, bespoke solutions, and innovative thinking. Being employee-owned, directed, and managed, means we put everything...

  • Heavy Goods Vehicle Driver

    3 weeks ago

    Salford, Salford, United Kingdom Tarmac Full time

    At Tarmac, we value diversity and inclusivity in the workplace.We are currently seeking a skilled LGV Driver C+E (Low Loader) to join our team at our Salford site, near Manchester.This role involves transporting mobile plant equipment and materials safely and efficiently, and working closely with our Plant Coordinator and Gang Foreman.Key responsibilities...

  • Work Operations Coordinator

    2 weeks ago

    Salford, Salford, United Kingdom Liberty Full time

    Work Planner Key ResponsibilitiesManage daily work activity on the IT system, ensuring seamless operations and efficient service delivery.Key Performance IndicatorsAllocate and deliver services to agreed business priorities in the most cost-effective manner.Monitor incoming work raised by the service centre, maintaining a proactive approach to task...

  • Service Governance Manager

    1 month ago

    Salford, Salford, United Kingdom TalkTalk Group Full time

    As a key member of the TalkTalk Group team, you will be responsible for the effective governance and management of services supplied, as well as agreements in transition or in-life. This role requires strong leadership and stakeholder management skills, with the ability to guide diverse teams and negotiate decisions.Key responsibilities include:Managing and...