Customer Assistant
6 months ago
**Key Accountabilities**
Customer Assistant Cafe 8 Hours Temporary
Purpose
To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
Hours
Sunday 12.00 - 16.00
Saturday 12.00 - 16.00
**Key Capabilities**
Customer Assistant Cafe 8 Hours Temporary
Sun 12.00 - 16.00
Sat 12.00 - 16.00
**Key Accountabilities**
Serve our customers efficiently and brilliantly well - on the shop floor and at service points
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
**Key Capabilities**
Understands how M&S operates, it’s strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
Effective at communicating their intentions to others; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges and recovers quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
Contributing to store sales and cost control
Work across the store to get things done right first time within timescales
Comprehensive knowledge of customer shopping channels
Good level of product knowledge and services across the store
Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
Adapting to change
Good Knowledge of VM principles
**Key Relationships and Stakeholders**
Customers
Colleagues
Store Leadership
BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
-
Customer Assistant
6 months ago
Newry, United Kingdom M&S Full time**Summary** Customer Assistant - Backstage - Newry 37.5 Hours Temporary **All the details** Customer Assistant - Backstage - Newry 37.5 Hours Temporary Week 1 Sun 08.00 - 16.00 Tues 08.00 - 16.00 Wed 13.00 - 22.00 Thurs 10.30 - 17.00 Fri 13.00 - 22.00 Week 2 Mon 09.30 - 16.00 Tues 08.00 - 16.00 Wed 13.00 - 22.00 Fri 13.00 - 22.00 Sat 12.00 -...
-
Customer Assistant
6 months ago
Newry, United Kingdom M&S Full time**Summary** Customer Assistant - Clothing & Home - Newry 37.5hrs temporary **All the details** Customer Assistant - Clothing & Home - Newry 37.5hrs temporary Week 1: Monday 10:00 - 19:00 Tuesday 07:00 - 16:00 Thursday 08:00 - 17:00 Friday 07:00 - 16:00 Saturday 11:00 - 15:45 Week 2: Sunday 13:00 - 17:00 Monday 08:00 - 17:30 Tuesday 07:00 -...
-
Customer Assistant
7 months ago
Newry, United Kingdom M&S Full time**Summary** Customer Assistant - Backstage - Newry 37.5hrs temporary **All the details** Customer Assistant - Backstage -Newry 37.5hrs temporary Week 1: Sunday 08:00 - 16:00 Tuesday 08:00 - 16:00 Wednesday 13:00 - 22:L00 Thursday 10:30 - 17:00 Friday 13:00 - 22:00 Week 2: Monday 09:30 - 16:00 Tuesday 08:00 - 16:00 Wednesday 13:00 - 22:00 Friday...
-
Customer Service Assistant
6 months ago
Newry, United Kingdom BM Stores Full time**B&M Retail are currently recruiting for Customer Service Assistants to join our team at Merchants Quay, Newry!** **These are temporary, **part-time positions** with **16** hours a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing...
-
Customer Service Assistant
6 months ago
Newry, United Kingdom BM Stores Full time**B&M Retail are currently recruiting for Customer Service Assistants to join our team in Damolly Retail Park, Newry!** **These are permanent, **part-time positions** with 16 hours a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer...
-
Customer Assistant
6 months ago
Newry, United Kingdom M&S Full time**Summary** Customer Assistant - Cafe - Newry 37.5 Hours Permanent **All the details** Customer Assistant - Cafe - Newry 37.5 hours Permanent (Due to operational requirements, this role is suitable for 18 years and over) **Week 1** **Mon 10.00 - 18.00** **Tues 10.00 - 18.00** **Thurs 10.00 - 18.00** **Fri 10.00 - 18.00** **Sat 10.00 -...
-
Customer Services Assistant
6 months ago
Newry, United Kingdom Platinum Recruitment NI Ltd Full time**Job Title : Customer Services Assistant** **Location : Newry** **Duration : 6 weeks** **Rate : £10.60p/h** **Hours : 37hpw** - Main Purpose of Post/Job Summary:_ To provide professional and technical advice, guidance and recommendations, and to carry out all the functions associated with the delivery of the Companies responsibilities and statutory...
-
Customer Service Assistant
7 months ago
Newry, United Kingdom Bidvest Noonan Full time**About The Role**: **Location**:Newry, BT35 **Hours of Work**:Mon - Sun, 5 out of 7 Rota (40 hours pw)*** **Rate of pay**:£11.44 per hour Bidvest Noonan are currently recruiting for a Customer Assistant to join us on a full-time basis. As a Customer Assistant onsite, you’ll be focusing on delivering and maintaining a quality standard onsite with our...
-
Cover Customer Services Assistant
7 months ago
Newry, United Kingdom Bidvest Noonan Full time**About The Role**: **Cover Customer Services Assistant** **Location**:Newry, BT35 **Hours of Work**:Mon - Sun, 4 hours a week with additional hours available*** **Rate of pay**:£11.44 per hour Bidvest Noonan are currently recruiting for a Customer Assistant to join us on a part-time basis. As a Customer Assistant onsite, you’ll be focusing on...
-
Customer Service
7 months ago
Newry, United Kingdom Environmental Products & Services Full timeAs a member of the Customer Service Team, you will be the frontline ambassador, responsible for interacting with customers to address inquiries, resolve issues, and ensure a positive overall experience. **Responsibilities and Duties** - Assist the management of Field Service Technicians - Assist with the planning of all calls for servicing, maintenance,...
-
Customer Service
6 months ago
Newry, United Kingdom Environmental Products & Services Full timeJob Description: Key Responsibilities: - Assist the management of Field Service Technicians - Assist with the planning of all calls for servicing, maintenance, installations, and reactive emergencies. - Invoicing. - Dispatching Parts. - Maintain KPI’s with Customer Satisfaction Surveys and promote good relations with all customers. - Promote maintenance...
-
Customer Service
7 months ago
Newry, United Kingdom Environmental Products & Services Full timeJob Description: Key Responsibilities: - Assist the management of Field Service Technicians - Assist with the planning of all calls for servicing, maintenance, installations, and reactive emergencies. - Invoicing. - Dispatching Parts. - Maintain KPI’s with Customer Satisfaction Surveys and promote good relations with all customers. - Promote maintenance...
-
Customer Service
6 months ago
Newry, United Kingdom Environmental Products & Services Full time**Responsibilities and Duties** - Assist the management of Field Service Technicians - Assist with the planning of all calls for servicing, maintenance, installations and reactive emergencies. - Invoicing. - Parts Dispatch. - Maintain KPI’s with Customer Satisfaction Surveys and promote good relations with all customers. - Promote maintenance contracts and...
-
Customer Service Representative
6 days ago
Newry, United Kingdom Holland and Barrett Retail Limited Full timeJob Description: Store AssistantWe are looking for a motivated and customer-focused individual to join our team as a Store Assistant. In this role, you will play a vital part in delivering excellent customer service and contributing to the overall success of our store.Key Responsibilities:• Provide exceptional customer service and support• Work...
-
Customer Service Representative
4 weeks ago
Newry, United Kingdom Henderson Group Full timeJob OverviewHenderson Group, a leading foodservice provider in Northern Ireland, is seeking a Post Office Clerk to join their team. As a Post Office Clerk, you will be responsible for providing exceptional customer service and assisting with the daily operations of the post office branch.About the RoleThis part-time position requires 16 hours per week,...
-
Customer Service Representative
4 weeks ago
Newry, United Kingdom Danske Bank Full timeOverview of Our Personal Banking TeamWe are Northern Ireland's leading bank, and our multi award-winning Personal Banking team is looking for a Customer Service Adviser. We pride ourselves on delivering outstanding customer service, being passionate about giving back to our communities through volunteering, and supporting local sporting talent.Job...
-
Customer Advisor
7 months ago
Newry, United Kingdom Boots Full timeSummary Job Reference: 231943BR - Job Reference: 2 3 1 9 4 3 B R Newry, The Quays Shopping Centre Fixed Term 30 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...
-
Retail Customer Advisor
3 days ago
Newry, United Kingdom HOLLAND AND BARRETT Full timeThe JobWe are looking for a dedicated and enthusiastic individual to join our team as a Retail Assistant. In this role, you will act as a health and wellness ambassador while maintaining high store standards and delivering world-class customer service.You will complete our comprehensive retail operational training program to become qualified to advise...
-
Customer Service Advisor
6 months ago
Newry, United Kingdom PWS Ireland Ltd Full timePWS is a road signage and intelligent transportation system company serving customers in the public and private sectors across the traffic safety, traffic management and construction industries. Due to continued growth and re-organisation PWS is currently searching for a Customer Service Advisor to join and assist the sales team on a full-time, permanent...
-
Customer Service Representative
5 days ago
Newry, United Kingdom Holland and Barrett Retail Limited Full timeJob Summary: We're seeking a motivated Retail Assistant to join our team at Buttercrane Shopping Centre in Newry. As a key member of our store staff, you'll provide exceptional customer service while maintaining high store standards and promoting our extensive range of health and wellness products.