Care Coordinator

4 weeks ago

Chichester, United Kingdom Choice Care 4 U Services Ltd Full time

**Job description**

Working closely and as part of the care assistant team, you will ensure that Service users receive the highest standards of care and support through effective allocation of staff. You will direct, mentor, and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with the service users’ individual needs and wishes.

**Key Responsibilities**:

- To organise the care team whilst considering the changing needs of service users.
- To compile weekly care schedules ensuring that all service user calls are covered with suitably trained and experienced staff.
- To react to changing circumstances such as staff absence and ensure care calls are still covered.
- To maintain electronic records and hard copy information such as care plans, risk assessments & service user review records
- To clearly set out the expectations for each shift and direct the team accordingly.
- To promote dignity, respect, and choice for service users, ensuring that the care teamwork within this ethos at all times.
- Ensure that care and support are provided for Service Users in a timely way upholding and improving standards of care delivery.
- To Liaise with Local Stakeholders such as Local Authority Brokerage Teams, Health Professionals, and Informal carers
- To ensure that all care staff engages in the activity and occupation programme of supporting Service Users’ involvement to enhance wellbeing and quality of life.
- Uphold and embed the company values and ethos at all times.
- To act as a role model and be an exemplar to the care team at all times
- To have a good understanding of individual Service Users’ needs and be able to respond effectively and responsively to changing needs.
- To ensure all care is delivered to the highest possible standard.
- Drive improvements in care delivery by upskilling the care team members, through observation and mentoring.
- Support and mentor new team members.
- To ensure the emotional well-being of Service Users at all times.
- Teamwork - covering team shifts when required with a flexible working pattern.
- To promote good communication among the team.
- To contribute to the care planning process for individual Service Users by noting information with the team about their needs, wishes, and any changes that you have noted.
- To ensure that all documentation completed by the care team is accurate and includes information relevant to the service users’ care needs.
- Adhere to all safeguarding processes that are always followed.
- To monitor the care practice of the individual carer, addressing any issues of concern proactively, including reporting and documenting as required.
- Statutory Responsibilities
- To ensure that all staff, including yourself, take reasonable care of their own and other people’s health and safety whilst at work.
- To ensure that all staff attend and follow the training provided by the organisation to maintain good health and safety standards and are familiar with relevant policies and procedures.
- To ensure all staff report accidents, incidents, and unsafe practices to the appropriate person.
- To ensure that all information is handled, stored, and shared by the General Data Protection Regulation.
- To carry out any reasonable management instruction.

**Equal Opportunities**

**Choice Care 4U** is committed to anti-discriminatory policies and practices, and the post holder must be willing to make a positive contribution to their promotion and implementation.

**Confidentiality**

The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties.

**Scope of Job Description**

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes to the job description will be carried out in consultation with the post holder.

**Person Specification**

At Least 1 year experience in a similar role

Direct care experience preferred.

Able to work alone and as part of a team

Excellent Organisation Skills

Good IT Skills

Good Communications Skills

Basic Literary and arithmetic skills

Copes well under pressure

**Staff Benefits**

Competitive Salary which will be discussed during interview

Enhanced additional on-call payments

Guaranteed Contracted Hours

28 Days Annual Leave

Paid Mileage

Workplace Pension

Staff Referral Fee £150.00 (on completion of probation)

Staff Bonus rewards

Free DBS & Uniform

Staff Awards

Free on-site Parking

Continued Learning & Development

**REQUIREMENTS**:
Experience / Qualification in Health & Social care

Enhanced DBS disclosure

Driving license and access to a vehicle

A passion and commitment to improve the lives of others

Please note this role will involve evenings & week

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