Care Coordinator

7 months ago

Chichester, United Kingdom Witterings Medical Centre Full time

The post holder will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post. A key part of the role of a care coordinator role is : improving the continuity of care by acting as a point of contact for patients and clinicians In addition to providing coordination, secretarial and administrative support. Coordinate and manage the administrative functions of patient care Liaise with relevant clinical and non-clinical members in the practice Manage reporting required and associated within the DES/QOF/LCS specifications for required services.

Support the completion of new referrals by checking criteria, and where criteria have been met direct referral to clinician Signpost team members, service users and carers to relevant servicesMaintenance of IT based information systems and responsibility for key performance data: To ensure the IT requirements for recording activity are adhered to Accurate update and maintenance of GP systems To provide agreed performance/activity dataCommunication and collaborative working relationships Demonstrates ability to work as a member of a team. Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary. Actively work toward developing and maintaining effective working relationships both within and outside the PCN Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, Nurses, other practice staff and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations. Work with service users, PCN practices and partners Develop excellent working relationships with the all partners, wider service networks including the voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT Acting as a point of contact for residents, families and professionals Meet regularly with the clinical lead and review case load Keep the MDT and OHP organisation abreast of good news stories.

Provide background information about individuals for the weekly MDT meetings Communicate effectively with service users and their families/carers, other staff both internal and external and members of the public Manage and prioritise workload on a daily basis and deal with the competing demands of the role To undertake any training required in order to maintain competency including mandatory training

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