Telesales Activities Coordinator
2 days ago
**Telesales Activities Coordinator - Competitive Salary**
**Location - Ilkeston**
My client is looking to cover an 18-month maternity leave, to coordinate in house activities within telesales to drive sales. Launch new products successfully and maintain retention. Identify margin enhancement opportunities within product switching. Streamlineactivities within the department to initiate a robust plan for all occasions and execute plans using industry insights and knowledge.
**Accountabilities**
- Collaborate with the Trading, Sales & Marketing Teams to gain insight and understanding of industry and supplier initiatives to inform your project plans.
- Liaise with the trading team and suppliers to book RARA’s for the telesales team
- Collaborate with suppliers on the day and obtain resources to continue to energise relevant activities
- Effectively plan, activate, promote, measure and successfully deliver promotional activities
- Promote understanding of new product launches within the Telesales Team
- Ensure uptake/retention of new products, update and maintain Telesales/Marketing activity planner
- Initiate activities and games to boost morale, motivation and drive sales.
- Create and maintain ad-hoc, weekly, seasonal and category promotions and sales drives
- Obtain insight from relevant departments and share information with the team
- Motivate the team to continue to promote hashed and clearance product lines.
- Report to the business the success of planned projects and initiative against set objectives.
- Update and maintain the Telesales and Marketing activity planner.
- Identify margin opportunities and set up projects including switch and save, product swapping and other margin enhancement activities.
- Coach and mentor, the existing telesales and new joiners as part of their induction programme.
- Effectively communicate events, promotions and PR projects. Share industry insight, videos from development chefs and other internal and external information sources with the telesales team and promote this activity on social media and other platforms thatreach our customers.
**Knowledge/Skills/Experience**:
- Experience working within a telesales call floor, ideally gained within a foodservice environment.
- Experience coaching, mentoring, and motivating a team of telesales executives - not essential
- Excellent communication skills, written and verbal, excellent telephone manner.
- Good knowledge of the foodservice industry and an interest in understanding new insight.
- A team player, with excellent interpersonal, relationship building and stakeholder management skills.
- A good level of English and Maths, excellent attention to detail and a high level of accuracy.
- The ability to use insight to inform decision making and develop innovative ideas.
Don’t miss out on this opportunity to work with a forward thinking and progressive employer.
**Please contact Alison at i2i Recruitment for IMMEDAITE consideration**
**i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.
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