Specimen Receptionist/administrator

3 months ago

London, United Kingdom Synnovis Full time

We are offering a fantastic opportunity for a dynamic and motivated Specimen Reception/Administrative Assistant to join our dedicated Specimen Reception and Administrative team at the London South Genomic Laboratory Hub (LSGLH) based at Guy’s Hospital.

The South London Genomics Consortium has been established to lead the transformation of genomic laboratory services in the region in line with the NHS England’s genomic and personalised medicine strategies, building on the legacy of the 100,000 Genomes Project.

Guy’s and St Thomas’ NHS Foundation Trust leads the consortium of laboratory providers in the South London, Kent, Surrey and Sussex region, comprising King’s College Hospital, St George’s University Hospital, Royal Brompton and Harefield, South London and Maudsley and Maidstone and Tunbridge Wells as consortium partners, with Synnovis as a delivery partner of the main hub laboratory. The consortium has been designated as the Genomics Laboratory Hub for the London South region and will be responsible for delivering genomic testing and reporting across the geography.

**The consortium aims to**:
Address the variation in quality and access to genetic testing across the country especially in cancer.

Improve the information available in terms of spending on testing and the type of tests being performed.

Broaden our understanding of the cause of disease and the effectiveness of the interventions that will be offered to patients and their families to help deliver high quality care for all, now and for future generations.

This role will be an exciting opportunity for the right person to be part of a larger organisation sharing vital knowledge, innovation and expertise and striving for excellence in pathology.

We are committed to your development and there will be opportunities to grow within the team, improving your knowledge and skills with continued professional development.

We are a progressive laboratory, often first to implement novel testing strategies such as QF-PCR, Whole Exome Sequencing and Nanopore long read technology and we were early implementers of ISO15189 and flexible scope.

Genetics is a UKAS accredited laboratory found on the 5 th floor of Tower Wing, Guys Hospital. The office and Specimen Reception play a big part in ensuring that all specimens and referrals are booked in and processed ready for the laboratories to commence testing. We are a large team and continually growing with a receipt of around 150-200 samples a day to include different sample types and referral requests.

The Specimen Receptionist/Administrator will be part of the Office and Specimen Reception team by playing a key role in supporting the Genetics department. They will be required to undergo intensive training both in administrative and sample reception duties and once competent in these tasks, they will be instrumental in working as part of the wider organisation to provide a service of excellence to our customers.

The Post Holder will be required to work both autonomously and as part of a team. He/she will have highly developed organisational abilities and excellent communication. The post holder is required to exhibit great attention to detail and have excellent IT skills that enables them to submit data and maintain updated training spreadsheets and training logs.

For more detailed information, please refer to the job description.

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals.

This is managed between you and your line manager in line with your own personal and professional development ambitions.

The core duties for this position are listed below. This is not an exhaustive list. Please refer to the job description for further details of job responsibilities.

To support the Office and Specimen Reception to include Cancer Genetics, in the daily activities that are distributed on a rota.

To organise own work tasks/activities, prioritising urgent and emergency workload.

Working as part of Genetics Specimen Reception; receiving and processing patient samples according to referral information.

To support the Export co-ordinators/all office/spec rec managers in the preparation and writing of exports and submission of data on a spreadsheet.

To perform accurate data entry of sensitive patient information onto the laboratory computer system including for NGIS, requiring frequent, long periods of concentration

Answer telephone and other enquires from health professionals for results and other specimen related queries

Manage departmental mail boxes.

Take delivery of supplies and samples for the department.

Collect and distribute the post for the department.

Update the list of Referring Doctors on the in-house database.

Participation of merging patient data on the in-house database.

Collecting an

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