1st Line Support Analyst

4 weeks ago


Surrey, United Kingdom Proactive Appointments Full time

**1st Line Support Analyst - 5 days on site**

We have one of our biggest clients looking to add to their team.We are looking for someone with personality and drive to be a 1st Line Support Analyst - 5 days on site.

**Role Purpose**

**Technical Skills**:

- Working Knowledge of OS level support (server and desktop)
- Working Knowledge of Office 365 - SharePoint, Teams
- Understanding of Intune/Autopilot
- Knowledge of M365 tools
- Working Knowledge of Office Applications (i.e. Word/Excel/PowerPoint/Outlook)
- Understanding telephony

**Soft Skills**:

- Excellent and demonstrable written and verbal communication skills
- Proven customer service skills
- Ability to work under pressure
- Excellent customer-facing skills
- Ability to efficiently multi-task
- Team player - Great interaction skills

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation



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