1st Line Support Analyst
4 weeks ago
**1st Line Support Analyst - 5 days on site**
We have one of our biggest clients looking to add to their team.We are looking for someone with personality and drive to be a 1st Line Support Analyst - 5 days on site.
**Role Purpose**
**Technical Skills**:
- Working Knowledge of OS level support (server and desktop)
- Working Knowledge of Office 365 - SharePoint, Teams
- Understanding of Intune/Autopilot
- Knowledge of M365 tools
- Working Knowledge of Office Applications (i.e. Word/Excel/PowerPoint/Outlook)
- Understanding telephony
**Soft Skills**:
- Excellent and demonstrable written and verbal communication skills
- Proven customer service skills
- Ability to work under pressure
- Excellent customer-facing skills
- Ability to efficiently multi-task
- Team player - Great interaction skills
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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