1st Line Support Supervisor
3 weeks ago
Are you an IT support specialist looking for a new challenge…
Our client, specialists in the legal sector, are looking for an IT Support Supervisor to join their team of experts. The role of the IT Support Supervisor will be to support the external vendor providing support on 1st line work, help the internal IT team with more advanced on-site issues and provide an effective IT support process for end users within the company.
What the IT Support Supervisor will be doing:
Supervising the external & internal IT Support team to help provide the highest level of service possible.
Coordinate IT operations and projects, while also authorizing things like holidays.
Review IT tickets and performances to maintain levels of satisfaction.
What you can offer to the IT Support Supervisor role:
Strong knowledge of Microsoft & Windows technologies.
Benefits for the IT Support Supervisor:
Training platforms provided for personal development.
25 days holiday + bank holidays.
Discounts on a variety of products/services.
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