Operations Coordinator

5 months ago

Wantage, United Kingdom Aiva Fertiliser Full time

Here at AIVA Fertiliser, we supply products that focus on supporting regenerative and holistic practices within the UK agricultural market. We’re a young, innovative business looking to make a positive influence in this sector. If you’re a team player and looking to make a positive impact within a changing industry, then please join us on our journey.

**The person**

We are looking for a positive, reliable, flexible, and motivated individual who can work well within a busy office environment and should be capable of prioritising working well as part of a team with the ability to work independently as needed, with a high level of attention to detail. They will play a vital role in enabling the team to focus on delivering exceptional products and client support whilst the business is managed effectively from the back office.

Client service is paramount and therefore they will need have a passion for giving excellent client service in a timely fashion. It is essential that you are professional and confident in building interpersonal relationships and can work with total discretion. You will have excellent communication and organisational skills, a keen eye for detail and will thrive working in a busy team. You will be IT proficient, enjoy challenges, a great communicator and have an interest in the company’s overall ethos.

**What is the role?**

Working with the operations team, you will take a customer-focused approach to managing all logistics of incoming and outgoing goods across two sites (one in South Oxfordshire, one in West Berkshire) - from receipt through to shipment and delivery.

You will be an individual who takes an analytical and methodical approach, ideally with strong operational experience gained within an operations or administrative environment.

The role provides an excellent opportunity for an individual to develop an understanding of the agriculture sector with particular emphasis on operations and supply chain.
- **This is a full-time position (8.30-17.00 Monday-Friday) with time being split between both site locations; Hill Green, Berkshire and Ginge, Oxfordshire. Due to the remote location, own transport is to be essential.**_

**If you join us, this is what your day will look like**:

- Co-ordinate incoming & outgoing goods
- Use online portals to create daily shipping requests to support customer orders - preparing and checking shipping documents and ensuring costs are controlled
- Work within the operations team to ensure efficient and effective order turnaround which meets company standards
- Provide all documentation to the operations team to enable smooth transit of customer orders to customer sites
- Monitor customer shipments and implement solutions to resolve any problems that arise
- Ensure accurate records of business activities are maintained
- Assist in arranging inbound shipments of stock from suppliers to ensure timely receipt and uninterrupted operations workflow
- Liaise with customers regarding order logistics to ensure satisfaction
- Ability to understand and interpret laws and regulations

**Is this role for you?**

To be successful in this role you will have some of the following skills and experience, and the desire to develop in other areas:

- Proactive, commercially minded individual with excellent communication skills
- Motivated and proactive, able to work under pressure both independently and as part of a team
- Strong interpersonal skills with an ability to develop strong business relationships
- Excellent attention to detail
- Adapt with Microsoft programs: Teams, Excel, Outlook
- Experience or knowledge of supply chain/logistics would be beneficial
- ADR awareness trained would be beneficial

**What will we do for you?** This is an excellent opportunity to develop your knowledge and understanding of the UK agricultural industry, build a career with an up-and-coming industry
- We will help you grow To help you unlock your full potential and progress your career, we provide you with all the training and development opportunities you will need to succeed.
- We offer up to £28,000.00 salary package.
- We have a generous benefits package including, birthday holiday, private healthcare scheme, wellbeing community, free eye tests, dogs at work and casual attire.
- You’ll have access to AXA Healthcare - including full Employee Assistance services, access to mental health counselling, virtual GP, Physiotherapy and Perks and Rewards.
- You’ll also have access to the potential of flexible working variations.

**What’s next?**

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Logistics: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

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