People Administrator

2 weeks ago


Wrexham, United Kingdom Chetwood Financial Limited Full time

**Who we are & what we do**

Founded in 2016, Chetwood Financial is a digital bank using technology to make people better off. At Chetwood, we think differently. We act differently. Unlike traditional banking models, we’re not obsessed with customer ownership and cross-selling other products. We use our banking and technology experience to design and manufacture stand-alone financial products that meet the needs of those using them and by building unique and dynamic products, we make engaging with personal finances easier than ever before.

We’re always on the lookout for exceptional talent to join the team who share a belief in making a positive difference - making financial services better for customers by challenging conventions.

**Role Purpose**

Reporting to the People Experience Manager, the People Team Administrator is responsible for all administration within the People Team and for supporting all aspects of the employment lifecycle for all employees at Chetwood Financial.

**Responsibilities**
- Administering the full employee lifecycle including hires, promotions, transfers, leavers, maternity and other employment-related documentation in accordance with the People Team and company guidelines
- Preparation of documentation and correspondence; attending confidential meetings and minute taking where required
- Own the new hire onboarding, induction and mandatory training processes
- Work with the Recruitment team to successfully and seamlessly on board new employees
- Maintaining the HR System (Bamboo HR), ensuring documentation is uploaded and employee data remains current, accurate and compliant with relevant policies and procedures

**Skills and experience**
- Must be extremely resilient and used to handling a very busy and diverse workload
- High level of attention to detail
- Must possess excellent time management skills, with ability to prioritise and deliver to strict deadlines
- Ability to remain confidential at all times
- Delivering high quality customer service
- IT literate, knowledge of the Google environment will be a distinct advantage
- Ability to show initiative and willingness to propose solutions to issues identified
- Continuously striving to find innovative solutions to challenges
- Ability to work on projects within the team

**Desirable skills and experience**
- Proven experience working as an administrator
- Experience of working in a regulated environment would be an advantage
- Experience of the Google environment

**What we offer**
- A relaxed, sociable and flexible working environment
- Great benefits including: life insurance, pension, private medical insurance (including dental and optical), free breakfast and drinks, monthly social events
- Competitive salary
- Opportunity to work for a progressive and exciting company

**Chetwood highlights**

Here are just a few examples of what we’ve achieved so far and what’s coming soon.
- Secured strategic investment from Elliott Advisors of £150mil of capital, underpinning the planned growth of the business over the next few years
- Secured a full banking licence from the PRA in 2018 - the only retail bank to do so that year
- Launched the LiveLend Reward Loan; the world’s first dynamic loan that responds to improvements in customers’ credit score
- Secured several distribution partnerships with our lending product and have already seen 400%+ growth in new business in the since 2019
- Launched SmartSave; providing customers with a simple, online savings account at a great rate
- Achieved and maintained an ‘Excellent’ Trustpilot rating from both lending and savings customers


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