Care Administrator

6 months ago


Wrexham, United Kingdom Voyage Care Full time

**Role**: Administrator

**Location**:Memorial Center Brynteg, Quarry Road, Brynteg, Wrexham, LL11 6AB**Pay Rate**:£11.20 per hour

**37.5 hours a week Monday to Friday**

As a leader in health care and support services for individuals throughout the UK, Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs. We operate over 400 care homes and 20 rehabilitation centres across the country and we provide specialist care and support to people at home and in the wider community and we're growing every day
We ensure that the people we support reach their full potential - and of course we'll make sure that you reach yours. We're here to transform futures for vulnerable people.

As the **Service Administrator** you will provide a comprehensive, high quality administrative facility including tasks such as; producing letters, reports, document distribution and creating and maintaining spreedsheets and databases. As well as processing and distributing minutes in staff meetings, maintaining staff personnel files and managing incoming and outgoing post and telephone calls for both the Service and the people we support. Covering the administration tasks for our three North Wales services, North Powys, Wrexham and Flintshire.

With the ability to organise and manage your workload without direct supervision your excellent verbal and written communication skills coupled with your charismatic approach will enable you to build productive working relationships with employees and the people we support.

To join us you'll have gained experience within a previous administration role (ideally within the care sector) and have a willingness to learn and train in any relevant areas. You will have a good general level of education to GCSE level including English and Mathematics and ideally an S/NVQ in business administration, a customer service qualification.

This role will be based in our Wrexham office.

**Requirements**:
**Key Responsibilities**
- Managing administrative systems and processes to perfection to help our three Branch Manager's effectively run the services.
- Maintaining financial records and preparing reports.
- Ensuring staff files are at a high standard.
- Filtering calls that come into the service.
- Meeting and greeting guests to the property.
- Ensuring a smooth operation of the archiving process.
- Taking meeting minutes when requested.

**Key Working Relationships**:
The Administrator will establish appropriate working relationships with colleagues with whom their service area interacts.

**External to the Organisation**
- People we Support
- Local Authorities
- Other Care Providers
- Suppliers
**Your benefits**

Our colleagues are amazing and make a difference to people's lives every day. We recognise their hard work and dedication by offering a rewarding pay and benefits package alongside our fulfilling roles. This includes:

- Pay increases between roles
- Employee discount app and funded Blue Light discount card
- Enhanced family leave
- Free 24/7 external counselling service
- Access to external Wagestream app
- Paid training, inductions, DBS checks and qualifications
- Pension scheme and life assurance
- Long service awards
- Refer a friend bonuses



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