Sales Support Administrator
4 months ago
MPA Recruitment are working in partnership with their long standing manufacturing client to recruit a permanent full time Sales Support Administrator. This role is based in Dromore in Co Tyrone
Our client prides themselves on utilising their experience from their history to supply their customers with equipment that adds value to their business.
So, if you are an organised, dynamic Administrator with fantastic interpersonal skills - this is the role for you
Key Activities:
- Providing after-sales support to ensure customer satisfaction and retention.
- Following up on customer warranty.
- Ordering parts and manage current stock.
- Assisting with the processing of orders and ensuring that orders are accurate and complete.
- Coordinating with suppliers to ensure that parts are available and delivered in a timely manner.
- Liaising with dealers and end users.
- Responding to customer inquiries and providing a high level of customer service.
The Person:
Job Benefits
- Competitive Salary
- Early Finish on Fridays
- Christmas Shutdown
- Exposure to global markets.
Essential Criteria
- 2 years administration experience in a busy office.
- 2 years sales support / after sales experience, preferably in the same industry.
- Proficient in Microsoft Suite.
Desirable Criteria
- Experience ordering parts.
- Experience processing invoices.
- Experience with CRM Systems.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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