Sales Administrator

5 months ago


StokeonTrent, United Kingdom RKW Ltd Full time

The position would be well suited to someone who has a great attention to detail, with experience of manual data entry and order processing.

**Job Summary**:
The administrator will be a key member of our team, responsible for efficiently managing post-sales activities, including processing returns, handling after-sales queries, managing commercial invoices, maintaining line form data, addressing telephone inquiries, collating images for customers, and resolving delivery discrepancies. We are seeking an organized and customer-oriented individual with excellent communication skills and a keen eye for detail.

**This position consists of**:

- Processing customer orders and returns.
- Liaising with couriers, customers, and internal departments.
- Administration tasks using Microsoft Word and Excel
- Updating customer portals
- Completing line forms and image requests
- Listing products online platforms such as EBay, Amazon & Marketplaces

**The right person will**:

- Have previous administrative experience.
- Knowledge of Microsoft office & excel are desirable.
- Have excellent communication skills.
- A keen eye for details
- Have time management skills.
- Be able to work on own initiative and as part of a team.
- Be flexible and eager to learn.
- **Additional Information**:_
- This is a full-time position with standard office hours (Monday to Friday).
- Training and onboarding will be provided.
- Competitive compensation and benefits packages are offered.

**Company Benefits**
- 33 days' annual leave
- Free parking on all sites
- Complimentary drinks
- Canteen facilities which include vending machines supplying hot beverages
- Mobile Sandwich Van
- Staff discount on all our products
- Employee Assistance Program
- Refer a Friend Scheme
- Training and development
- Eye care allowance
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
- Annual bonus scheme

Come and join us to celebrate 30 years of business

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£23,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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