Insurance Claim Handler

7 months ago


Newport, United Kingdom Acorn Recruitment Limited Full time

This job is for an Insurance Claim Handler, where you will be joining an sstablished client in Newport. You will be part of a team managing the claims, which relate to various maintenance repair claims whilst liaising with customers, clients and suppliers.

As a Claims Handler you will be expected to:

- Effectively manage all elements of an insurance claim ensuring timely progression
- Field incoming and make outbound calls to progress claim status
- Creating and updating records of claims progress and milestones on our dedicated Claims Management System including conversation notes and electronic files
- Manage suppliers to facilitate claim progression
- Liaise with the field management and diary management teams to successfully book appointments within Service Level Agreements
- Update policyholders both verbally and in writing of the status of key claim milestones
- Update as required insurer clients either verbally or in writing
- Perform various back-office administration tasks as required

Core skills and experience:

- Customer service experience in either a phone-based environment or face to face
- Strong organisational skills and attention to detail
- Strong understanding of Microsoft Office, specifically Excel

Desirable skills and experience:

- Experience in the home claims insurance market or financial sector
- Experience in producing and reporting on internal team performance (MI)
- Experience in complaint management and resolution in an FCA regulated industry

**Salary**: £22k per annum

Job type: Full-time, permanent (40 hours per week)

Hours: 8:30am - 4:30pm, Monday to Friday

More details are available during the interview process or in person.

Acorn by Synergie acts as an employment agency for permanent recruitment.


  • Claims Handler

    3 weeks ago


    Newport, United Kingdom Hays Specialist Recruitment Limited Full time

    Claims Handler job for leading law firm - Newport/Hybrid working Your new firm Our client is a leading law firm with offices located globally and working with over 2,500 colleagues. Acting for all of the UK's top-ten insurers, this commercial firm are currently looking for a Claims Handler to join their team based in Newport. Hybrid workingis available...

  • Claims Handler

    2 weeks ago


    Newport, United Kingdom Hays Specialist Recruitment Limited Full time

    Claims Handler job for leading law firm - Newport/Hybrid working Your new firm Our client is a leading law firm known for their forward-thinking attitude. They work with clients across a range of industry sectors and are market-leaders in the insurance, health and real estate industries. Due to the recent success of their Insurance andRisk teams, they are...


  • Newport, United Kingdom Yolk Recruitment Ltd Full time

    Client Claims Handler (Clinical Negligence) UK - Newport - Highly regarded firm - Competitive Salary Yolk Recruitment is working with a local firm within the Clinical Negligence team. You will work as part of a dynamic team providing a wide range of advice to private and public sector bodies ranging from matters such as complex birth injury to care home...


  • Newport, Newport, United Kingdom Fqps Full time

    We are seeking an experienced Insurance Claims Specialist to join our Complex Injury team in Newport, UK.The ideal candidate will have at least 2 years of experience dealing with litigated bodily injury claims and a keen interest in working on complex and catastrophic injury claims.As an Insurance Claims Specialist, you will be responsible for handling...

  • Insurance Surveyor

    2 weeks ago


    Newport, United Kingdom Pertemps Cardiff Full time

    Pertemps are currently looking to recruit an Insurance Surveyor for a Claims Management specialist business that operate on behalf of insurers. Salary of £44,604 including a car allowance of £4,800. You will be on the road 3-4 days per week in the South Wales region, visiting policyholder's premises and completing the surveying reports. Once you arrive at...

  • Paralegal / Claims

    2 weeks ago


    Newport, United Kingdom TSR Legal Recruitment Full time

    Their vehicle hire and damage team works with over 40 insurance companies and self-insured corporates. The team deals with all aspects of defendant credit hire dispute resolution, providing an end to end solution. The team also provides pre-emptive adviceon these issues whilst also assisting clients to formulate their own strategies. This is a great...


  • Newport, Newport, United Kingdom DAC Beachcroft LLP Full time

    DAC Beachcroft LLP is seeking a talented Paralegal to join its Complex Injury team.About the JobThis is a challenging and rewarding opportunity for a Paralegal to work on high-value personal injury compensation claims. You will be responsible for assisting with investigations, instructing experts, handling disclosure, and instructing counsel.Key Skills and...


  • Newport, Newport, United Kingdom Fqps Full time

    About the PositionWe are looking for a skilled and experienced Complex Injury Claims Specialist to join our team. In this role, you will be responsible for handling high-value personal injury compensation claims, advising insurers and corporate clients in their defence of claims of all values, types, and complexity.Job DescriptionThis position requires a...


  • Newport, Newport, United Kingdom Fqps Full time

    We are seeking a skilled and ambitious Disease Claims Specialist to join our team at Fqps, a leading international legal business. This exciting opportunity is for an industrial disease lawyer with experience handling claims, looking to develop their career within a supportive team.About the RoleThis position involves working with defendant industrial...

  • Claims Handler

    9 months ago


    Newport, United Kingdom DAC Beachcroft Full time

    Job Introduction **What you will do** - Provide a timely, professional and high-quality service to clients in the management of volume pre - litigated cases in our motor department. - Negotiate claims for liability and damages on pre litigation cases within authority limits - Act as a point of contact for clients, demonstrating a level of knowledge and skill...

  • Claims Handler

    7 months ago


    Newport, United Kingdom DAC Beachcroft Full time

    Provide a timely, professional and high-quality service to clients in the management of volume pre - litigated cases in our motor department. - Negotiate claims for liability and damages on pre litigation cases within authority limits - Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience - Maintain...


  • Newport, United Kingdom Acquis Insurance Management Full time

    Acquis Insurance Management is a private equity backed insurance broker and administrator that specialises in providing insurance administration services for the finance and leasing industry across Europe. Acquis’ main administration centre is based in Newport, UK but it also operates a European office in Amsterdam, Netherlands through the group’s sister...


  • Newport, United Kingdom Brown & Brown Europe Full time

    Commercial Development Executive Location – Newport, Wales Salary – Negotiable + Bonus At BPW Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Development/Account Executive to join the established and welcoming broking team in Newport. BPW are one of Brown & Brown’s fastest growing retail insurance...


  • Newport, United Kingdom Brown & Brown Europe Full time

    Commercial Development Executive Location – Newport, Wales Salary – Negotiable + Bonus At BPW Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Development/Account Executive to join the established and welcoming broking team in Newport. BPW are one of Brown & Brown’s fastest growing retail insurance...


  • Newport, United Kingdom Brown & Brown Europe Full time

    Commercial Development Executive Location – Newport, Wales Salary – Negotiable + Bonus At BPW Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Development/Account Executive to join the established and welcoming broking team in Newport. BPW are one of Brown & Brown’s fastest growing retail insurance...

  • Senior Claims Handler

    9 months ago


    Newport, United Kingdom DAC Beachcroft Full time

    Negotiate claims for liability and damages on pre litigation cases within authority limits - Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience - Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications - Ensure strategies reflect...


  • Newport, United Kingdom Hays Specialist Recruitment Limited Full time

    Paralegal in the Pre-Litigation Claims Handling team - Newport/Hybrid working Your new firm Our client is a leading law firm with offices located globally and working with over 2,500 colleagues. Acting for all of the UK's top-ten insurers, this commercial firm are currently looking for Paralegals to join their Motor & Casualty insurers teams basedin Newport....

  • Operations Advisor

    7 months ago


    Newport, United Kingdom Acquis Insurance Management Full time

    **Location**: Newport, South Wales (UK) **Contract Type**: Permanent We are always on the look out for talented bi-lingual Operations Advisors! As an Operations Advisor, you will be the primary contact and service provider for our clients and their customers within the UK and Europe. You will be responsible for ensuring quality operational services are...


  • Newport, United Kingdom ABL Recruitment Full time

    **Title**: GERMAN Customer Care Advisor (based in Newport) **Language Required**: Fluent German & English **Location**:Newport** (near Cardiff in Wales ) **Work style** Hybrid (just 2 days in office/3 days remote) **Working Hours**: 9am - 5.30pm **Salary**: £25000 + bonus + company benefits **The Company**:Global insurance company that is forward...


  • Newport, United Kingdom Brown & Brown Europe Full time

    Commercial Development ExecutiveLocation – Newport, WalesSalary – Negotiable + BonusAt BPW Insurance Services (part of Brown & Brown Europe) we are currently looking for a Commercial Development/Account Executive to join the established and welcoming broking team in Newport.BPW are one of Brown & Brown’s fastest growing retail insurance brokers with a...