Customer Service
4 days ago
Do you have Team Leader experience in either Customer Service or Administration? And looking for the next step in your career?
My client is a well-established pensions company, based in Crawley, who are seeking experienced Customer Service and Administration Team Leaders to join their friendly and successful team.
This role will involve overseeing the delivery of support to customers in the team, encouraging development and progression, ensuring all company polices and procedures are being met at all times, working closely with other team leaders, undertaking monthlychecks, recording and analysing productivity and statistics.
You will ideally have 2+ years of working as a Team Leader, managing a strong team, experience in financial services/call centre, exceptional communication skills, ability to work to deadlines efficiently and brilliant customer service/administration skills.
Role: Customer Service Team Leader & Admin Team Leader
Location: Crawley
Hours: Monday-Friday 8.30am-6pm
**Salary**: £25,000-£30,000 DOE
My client offers fantastic benefits package which includes an award winning pension scheme, on site gym and canteen, parking, 25 days holiday and paid volunteering opportunities.
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