Fundraising Supporter Care Volunteer

2 weeks ago


Leeds, United Kingdom Candlelighters Full time

**At Candlelighters we bring light and hope to every family affected by childhood cancer across Yorkshire.**

This is an exciting time for the Candlelighters fundraising team as we aim to grow income and continue to provide our incredible services to families. To achieve this, the fundraising team work hard to deliver a number of income streams including community fundraising, corporate fundraising and individual giving.
As Fundraising Supporter Care Volunteer, you will play an important role in helping those that have supported Candlelighters to receive the recognition they deserve and feel positive about their donation or fundraising. There will also be additional administrative support duties to support the effectiveness of the team.

**Hours**
Minimum one day per week. 8.30am - 4.30am (we can be flexible on hours and days)

**Location**
Office based. Candlelighters, Woodhouse Square, Leeds, LS3 1AD

**Principle Responsibilities**
- Providing administrative support & helping prepare resources, merchandise & equipment for events
- Answering the phone, transferring calls and taking messages
- Updating supporter database
- Processing mailings (including mail merge) and dealing with returns
- Franking letters/parcels & arranging courier companies for large deliveries
- Various filing responsibilities (paper and electronic)
- Supporting Finance Team with administrative duties

**Skills and experience required**
- Sympathetic to Candlelighters cause
- Strong administrative skills
- Experience working in an office environment
- Excellent interpersonal and communication skills
- Strong attention to detail
- Confident working independently and using own initiative
- Able to follow Candlelighters policies and procedures

**How to apply**

**Closing date**
Ongoing

**Interview**

**Application feedback**
Unfortunately, due to the large number of applicants we receive, we are unable to provide feedback to those applicants who are unsuccessful.

**Job Type**: Volunteer

**Salary**: £0.01 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- No weekends

Work Location: In person

Reference ID: Fundraising Support Care Volunteer



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