Service Delivery Officer

5 months ago

Carterton, United Kingdom Air Tanker Services Ltd Full time

Service Delivery Officer

**Purpose of the Role**

The Service Delivery Officer reports to the Service Delivery Governance Manager. Initially responsible for introducing a new IT system into the Service Delivery department (data inputting and testing) replacing an access database. Other responsibilities include data collation, input, verification and management in relation to data required both to support the Service Delivery function and for Ops Department Reports and publishing reports (weekly and monthly).

**The Reward**

On top of your basic salary, you’ll receive;
Private Medical Insurance
Electric Vehicle Scheme
Hybrid working available (not applicable to rostered and shift based employees)
Health Cash Plan
Life Assurance Cover
Income Protection
Contributory Pension Scheme
Local Gym Discount
Plane Saver (Credit Union)
Family fun days/ battlefield tours/ onsite bar

**Responsibilities**:

- Inputting all of the flying programme data, mirroring the current Access database information ensuring all data is accurate.
- Identifying potential issues and working with the Data and Analytics department on solutions.
- Testing the reporting elements of SharePoint, providing feedback as to their content and suitability.
- Completing data downloads from one database and transferring to another as well as collaborating with the data team to ensure efficient data flow.
- Writing the user instructions applicable to the individual user roles.
- Once the system has been fully tested and prior to going live, training all users with respect to their specialist role.
- Once in full service, continuing to identify and scope potential enhancements feeding back to the Data and Analytics department for implementation.
- Keeping the planned flying programme updated daily ensuring any changes are actioned investigating any delays or times where the service has not been provided as planned.
- Ensuring the delivery of the business & contractual reporting processes, preparing, checking and distributing reports required by ATrS and our primary customer (The MOD) on a weekly & monthly basis
- Chair meetings with the customer and taking minutes in meetings when required.
- Complying with any departmental audit requirements, ensuring that any findings raised are processed with root cause, corrective and preventive actions within the timescales set.
- Being personally responsible for engaging in all facets of the role in line with the requirements of the ATrS SMS, Quality and Environmental Management Systems to provide a safe and efficient outcome to all that you do. This includes maintaining awareness of the company safety and quality policies and the hazard analyses applicable to your tasking.

**The Individual**
- A tenacious and keen eye for detail and ability to manage and interpret data from multiple data sources
- Demonstrable experience of constantly working to tight and demanding deadlines
- Able to make sound decisions demonstrating a logical and systematic approach to problem solving
- Demonstrate excellent communication skills with experience of interacting with both internal and external customers at all levels and from within own discipline and beyond
- Excellent working knowledge of Microsoft Word, Excel and Access

**Desirable**
- Knowledge gained within an airline Operations environment

**Job Type**: Fixed term contract
Contract length: 15 months

**Salary**: £24,360.00-£29,772.00 per year

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

  • Delivery Specialist with Excellent Community Service

    16 hours ago

    Carterton, Oxfordshire, United Kingdom Royal Mail Group Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Delivery Specialist to join our team at Royal Mail Group. As a Delivery Specialist, you will be responsible for delivering exceptional customer service to the community, ensuring timely and efficient delivery of mail and packages.

  • Delivery Driver

    5 months ago

    Carterton, United Kingdom Domino's Pizza Full time

    **Do you love driving?** Domino’s Carterton are looking for Delivery Drivers to join our amazing team and deliver our delicious pizza in the local area! You must have your own car and be passionate about customer service! You will be required to have a smart phone that you use for work and download and use the Domino’s Delivery App called _‘Delivery...

  • Project Officer

    5 months ago

    Carterton, United Kingdom AirTanker Full time

    **Description**: Supporting the Programmes team by delivering impactful project outcomes through proactive ownership of project related activities and build relationships with project stakeholders. Facilitate project delivery within the Project Management Office (PMO), positively impacting successful delivery of projects within budget, timeline, and quality...

  • Security and Traffic Officer

    4 weeks ago

    Carterton, Oxfordshire, United Kingdom Serco Full time

    Job Summary:We are seeking a highly skilled Security and Traffic Officer to join our team at RAF Brize Norton. As a Security and Traffic Officer, you will be responsible for the effective delivery of security and reception duties under the instruction of the security shift supervisor.Main Responsibilities:Control the access and egress of vehicle traffic,...

  • Security and Traffic Officer

    4 weeks ago

    Carterton, Oxfordshire, United Kingdom Serco Full time

    Job Summary:We are seeking a highly skilled Security and Traffic Officer to join our team at RAF Brize Norton. As a Security and Traffic Officer, you will be responsible for the effective delivery of security and reception duties under the instruction of the security shift supervisor.Main Responsibilities:Control the access and egress of vehicle traffic,...

  • Medical Support Officer

    4 weeks ago

    Carterton, Oxfordshire, United Kingdom Royal Air Force Full time

    Job Title: Medical Support OfficerAre you passionate about delivering exceptional healthcare services? Do you have a strong desire to serve your country? We are seeking a highly skilled and dedicated Medical Support Officer to join our team at the Royal Air Force (RAF).Job Summary:The Medical Support Officer will provide essential Health Service Support...

  • Security and Traffic Officer

    3 weeks ago

    Carterton, Oxfordshire, United Kingdom Serco Full time

    Job Summary:As a Security and Traffic Officer at Serco, you will be responsible for the effective delivery of security and reception duties at RAF Brize Norton. This role requires a high level of attention to detail and the ability to work in a fast-paced environment.Main Responsibilities:Control the access and egress of vehicle traffic, military personnel,...

  • Delivery Driver

    5 months ago

    Carterton, United Kingdom Caprinos Pizza Carterton Full time

    Caprinos Pizza Carterton Essential skills/experience needed as our Delivery Driver: Full UK or EU driving license held with no more than 6 points and no bans within the last 5 years Own car (with valid MOT and insurance) Available to work evenings and weekends Good knowledge of the local area This is a fantastic opportunity to work for a growing company,...

  • Medical Support Officer

    4 weeks ago

    Carterton, Oxfordshire, United Kingdom Royal Air Force Full time

    Job DescriptionAs a Medical Support Officer in the Royal Air Force, you will play a vital role in providing essential Health Service Support to both the RAF Medical Services and the wider Defence Medical Services.Key ResponsibilitiesProvide leadership and management in healthcare settingsContribute to operational medical planning and logisticsSupport medical...

  • Cabin Services People Support Officer

    5 months ago

    Carterton, United Kingdom AirTanker Full time

    Company Overview AirTanker is one of the world’s most exciting aviation innovations and we offer a diverse range of roles in our unique environment, based in the heart of the picturesque Cotswolds. **Cabin Services People Support Officer** **Purpose of the Role** Job Responsibilities - Lead and manage the end-to-end employment relationship for all the...

  • Site Safety Officer

    4 weeks ago

    Carterton, Oxfordshire, United Kingdom Thorn Baker Construction Full time

    Thorn Baker Construction is seeking a reliable and safety-conscious Site Safety Officer to work on a construction site in Carteron. The ideal candidate will have a valid CSCS card and a traffic marshall / banksperson card.The role involves watching over the gate house, dealing with deliveries and visitors, and maintaining a clean and tidy entrance. The...

  • Senior Office Administrator

    3 weeks ago

    Carterton, United Kingdom The Recruitment Group Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional approach to provide administrative support to our client based in a busy surveying office.As an Office Manager Assistant, you will assist in the smooth and efficient running of the office; liaising with clients and referrers to obtain...

  • Senior Office Administrator

    1 month ago

    Carterton, United Kingdom CV-Library Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional and warm approach, to provide a broad range of administrative support to our client based in Carterton. Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and referrers to...

  • Senior Office Administrator

    2 weeks ago

    Carterton, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional and warm approach to provide a broad range of administrative support to our client.Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and referrers to obtain instructions;...

  • Senior Office Administrator

    1 week ago

    carterton, United Kingdom The Recruitment Group Full time

    We are seeking a highly capable Senior Office Administrator (part-time) with excellent attention to detail and a professional and warm approach, to provide a broad range of administrative support to our client based in Carterton.Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and...

  • Medical Officer

    3 weeks ago

    Carterton, Oxfordshire, United Kingdom Royal Air Force Full time

    Role OverviewThe Royal Air Force is seeking a highly skilled Medical Officer to join our team. As a Medical Officer, you will play a vital role in providing medical support to our personnel, both at home and abroad.Key ResponsibilitiesProvide medical care and support to RAF personnel in field hospitals and medical centresConduct general practitioner duties...

  • Senior Office Administrator

    1 month ago

    Carterton, United Kingdom The Recruitment Group Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional and warm approach, to provide a broad range of administrative support to our client based in Carterton. Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and referrers to...

  • Senior Office Administrator

    3 weeks ago

    Carterton, United Kingdom CV-Library Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional and warm approach, to provide a broad range of administrative support to our client based in Carterton. Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and referrers to...

  • Senior Office Administrator

    3 weeks ago

    Carterton, United Kingdom The Recruitment Group Full time

    We are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional and warm approach, to provide a broad range of administrative support to our client based in Carterton. Office based, you will assist in the smooth and efficient running of this busy surveying office; liaising with clients and referrers to...

  • Senior Office Administrator

    3 weeks ago

    Carterton, Oxfordshire, United Kingdom The Recruitment Group Full time

    Job Title: Senior Office AdministratorWe are seeking a highly capable Senior Office Administrator with excellent attention to detail and a professional approach to provide administrative support to our client.Key Responsibilities:* Assist in the smooth and efficient running of the surveying office* Liaise with clients and referrers to obtain instructions*...