Divisional Administration Assistant

2 weeks ago


Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

Level 3 - Business Administration Apprenticeship

To provide an efficient, effective and comprehensive administrative support to the Division of Women’s, Childrens and Clinical Support Services.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning, diary management as well as liaison with other Health Professionals

Communications and Relationships
- Dealing with telephone and other queries, checking and updating information with colleagues and managers.
- Communicating information verbally and in writing, providing routine information for colleagues and managers for effective running of the service.
- May be required to handle barriers to understanding for example cultural differences, language or communication difficulties from the general public and users of the service.
- Analytical & Judgemental
- Resolves problems, such as accuracy of data within IT systems, departmental queries and escalating when necessary

See job description for further main duties.

Walsall Healthcare NHS Trust provides local general hospital and community services to around 270,000 people in Walsall and the surrounding areas.

We are the only provider of NHS acute care in Walsall, providing inpatients and outpatients at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. The £170 million development of our Pleck Road site was completed in 2010 and the continued upgrading of existing areas ensures the Trust has state of the art operating theatres, treatment areas and equipment.

Communications and Relationships
- Dealing with telephone and other queries, checking and updating information with colleagues and managers.
- Communicating information verbally and in writing, providing routine information for colleagues and managers for effective running of the service.
- May be required to handle barriers to understanding for example cultural differences, language or communication difficulties from the general public and users of the service.
- Analytical & Judgemental
- Resolves problems, such as accuracy of data within IT systems, departmental queries and escalating when necessary

See job description and personal specification for further details.


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