Customer Service Specialist
2 months ago
Latsen is a high tech company, dedicated to developing smart products that combine high performance with advanced features for pet owners.
Pawfit, developed by Latsen, provides a smart tracking solution to help keep your pets safe and healthy.
Due to the expansion of the business, an exciting opportunity has arisen to join the Customer support and Communication team at Pawfit. This role is a great opportunity for an ambitious Customer service specialist to work on all customer related aspect.
The aim of this role is to answer customer enquiries, resolve issues, enhance customer experience and foster relationships, improve credibility and create customer loyalty.
**Duties and responsibilities**:
- Manage delivery document
- Collect customers' feedback, analyse and report regularly
- Maintain FAQ section on the company website
- Process returns
- Assist with online and offline product training
- Conduct weekly work report
**Requirements**:
- A Level or above
- Excellent communication skills
- Familiar with modern technologies
- Can work under pressure, affiliative and flexible
- Team player
- Experience with Zendesk is desirable
**Benefits**:
- On-site parking
- Flexible working hours
- Promotion and regular training
- Travel allowance
**Salary**: £21,000 - £25,000 per year
**Job Types**: Full-time, Permanent
**Salary**: From £21,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service: 2 years (preferred)
- sales: 2 years (required)
-
IT - Customer Service Specialist
1 day ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeIT Customer Service Specialist | Wavertree, Liverpool | £25,000 - £30,000. **Your new company** A global leader in state of the art digital solutions are seeking a Customer Service Specialist to be the first point of contact for their key customers including major construction companies. **Your new role** You will be required to act as their first point of...
-
Customer Service Specialist
1 week ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Specialist I Permanent I Liverpool I Full Time Sales Administrator role l Warrington l Permanent l Full-time Your new company Our client is a well-established construction company within the technology industry of construction. Our client is behind construction's leading technology platform for workforce management, with more than 20 years...
-
Business Development Manager of Customs Services
2 weeks ago
Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full timeSwift Specialist Recruitment are seeking Business Development Managers of Customs Services for an exciting opportunity within one of most prestigious Global Logistics Business' based in Liverpool, Merseyside. This role can be remote working & so we are interested to speak to anyone within the UK borders, who has a demonstrative background within selling...
-
Home-based Customer Service Specialist
4 weeks ago
Liverpool, United Kingdom ITES Distribution Full timeWe're looking for energetic and motivated individuals to step into our Home-based Customer Service Specialist roles. This position, while fully remote, allows you to engage with our diverse customer base and contribute meaningfully to our company mission. As a Home-based Customer Service Specialist, you'll become a vital conduit between our customers and...
-
Customer Service Advisor
5 days ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor, £19,000, Liverpool **Your new company** Our client is one of the leading providers of insurance and legal services in the UK. Their focus is always on the customer and ensuring their claims journey consistently exceeds expectations. There is an exciting opportunity for a Customer Service Advisorto join their expanding business in a...
-
Customer Service Advisor
1 week ago
Liverpool, United Kingdom Avela Home Service Full time**Avela Home Service - Customer Service Advisor** **Salary**:£23,000 per annum **Hours of Work**:40 hours per week **Location**: Office-based working from our Matchworks office in Liverpool. **Contract Type**:6-month fixed term contract **Closing Date**:14 November 2023, 5pm **Recruitment Date**: 21 November 2023 - **This role is offered through our...
-
Customer Specialist Advisor
1 day ago
Liverpool, United Kingdom Slater Gordon Full timeThis is an office based role and the hours are Monday to Friday, 8.00am - 4.30pm/9.00am - 5.30pm The Customer Specialist Advisor will work within our Customer Advice function servicing and taking accountability for our specialist customer enquiries including but not limited to Serious Injury, Clinical Negligence and Union members. The Customer Specialist...
-
Customer Service Co-ordinator
6 days ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Co-ordinator - Manufacturing Industry, Liverpool **Your new company** Our client is a world leading producer of products to the food service industry. As a result of their plantation experience all the products come from sustainable sources, they respect nature and local communities and using a cost effective method for businessesand...
-
Customer Service Advisor
4 days ago
Liverpool, United Kingdom Slater Gordon Full timeThis is an office based role and the hours are Monday to Friday, 8.00am - 4.30pm/9.00am - 5.30pm The Customer Specialist Advisor will work within our Customer Advice function servicing and taking accountability for our specialist customer enquiries including but not limited to Serious Injury, Clinical Negligence and Union members. The Customer Specialist...
-
Customer Service/sales Administrator
6 days ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service/Sales Administrator - Manufacturing Industry, Liverpool **Your new company** Our client is a highly reputable, innovative manufacturing company in the UK, producing products from recycled plastic. The company holds strong environmental credentials, with all produce also being fully recyclable, and has been accredited with quality andsafety...
-
Remote Customer Service Specialist
1 day ago
Liverpool, United Kingdom Laddit Full timeAs a remote customer service representative, you will be responsible for providing exceptional support to our customers, handling their inquiries, and resolving any issues they may have with our products or services. You will be the first point of contact for our customers and will have the crucial task of ensuring their satisfaction with our products and...
-
Customer Service
4 weeks ago
Liverpool, United Kingdom Page Personnel Finance Full timeThe compliance handler role consists of handling client legal case's and their data, logging and inputting this into the system along with personally dealing with personal needs and concerns. Compliance handlers as a whole administrate the second stage ofthe business's internal process, dealing with a number of pre-filtered clients whilst collecting and...
-
Customer Service
4 days ago
Liverpool, United Kingdom The Vella Group Full time**SITE CUSTOMER SERVICE** **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group...
-
Housing & Customer Service Coordinator
1 week ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeFull time Housing & Customer Service Coordinators required in Liverpool We are currently recruiting Housing & Customer Service Coordinators in the Liverpool area on behalf of a large well-known Social Housing client on an ongoing temporary basis. The successful post holder will be assigned between 3 & 4 housing patches within Liverpool which you will cover...
-
Customer Service Specialist
5 days ago
Liverpool, United Kingdom Charterhouse Group Full timeFor more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions...
-
Customer Service Specialist
4 days ago
Liverpool, United Kingdom Charterhouse Group Full timeFor more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions...
-
Customer Service Administrator
4 weeks ago
Liverpool, United Kingdom Connells Group Full timeRole - Customer Service Administrator (known locally as Property Manager: Deposit Specialist) Salary - £21,500 per annum Location - Cotton Street, Liverpool, L3 7DY. Days & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 12noon + 1 Saturday every 5 (9am - 1pm) Employment Type - Full-time, permanent We are looking for an...
-
Temp Specialist Cleaning Operative
1 day ago
Liverpool, United Kingdom Nationwide Specialist Services Full time**Temp Specialist Cleaning Operative at NSS Group (Cleaning)** **40 hours** **£11.50 per hour £12.75 Overtime** **(No experience necessary, full training will be provided)** **Temp contract** **Responsibilities of the role**: - To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such...
-
Customer Service Apprentice
2 weeks ago
Liverpool, United Kingdom Liverpool Airport Limited Full time**Salary**:£21,233.36 37.5 hours per week (Monday - Friday) - Please Note: This position includes study towards a Customer Service Specialist Level 3 Apprenticeship Framework _ The main duties within this position will include assisting the Operations Performance and Standards Manager in maintaining the customer Service Charter of the airport, from...
-
Customer Service Advisor
1 month ago
Liverpool, United Kingdom Time Recruitment Full timeLiverpool City Centre Customer Service Advisor £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge,...