Pcn Care Co-ordinator

5 months ago


London, United Kingdom North Lewisham PCN Full time

**JOB TITLE: PCN Care Co-ordinator**

**LINE MANAGER: PCN Senior Care Co-ordinator**

**HOURS: Flexible - part-time or full-time**

**LOCATION: Waldron Health Centre, Amersham Vale, London, SE14 6LD**

**SALARY: £24,000 per annum FTE**

**The Context**

North Lewisham Primary Care Network (NLPCN) is one of the largest PCNs in Lewisham and has a very diverse population made up of 9 GP Practices serving a population of around 80,000 patients.

Health inequality impacts our patients: North Lewisham has higher than average levels of deprivation and BAME populations and poorer health outcomes.

NLPCN is committed to tackling health inequality as a priority. We have developed a program of work to improve trust and engage with our local community, training our GP surgeries and staff to improve access for patients, improving our communication to patients about service changes and health promotion and improving the monitoring of those suffering from health inequality to drive our strategy.

The Waldron is a health centre which has been undergoing redevelopment work, to transform the Waldron into a community hub promoting health and wellbeing activities.

**Vision and values**

The aim of the NLPCN is to offer high quality patient-centred healthcare which is committed to bringing together GP practices so that they can more effectively work with others.

Our ambition is to reduce inequalities in healthcare and improve the quality of health and wellbeing throughout North Lewisham through increased access to high quality, integrated health and social care.

As a PCN, NLPCN operates as part of the local accountable integrated care system, working and collaborating with GP practices, a wide range of healthcare professionals, social services professionals as well as local community groups. This enables us to not only focus on direct health services but also on the social and other issues that impact on health thereby enhancing the health and wellbeing of patients and community.

We expect all our staff to share the values that are important to the PCN:

- Equity of quality and equity of access for all residents in and around North Lewisham
- Providing proactive, personalised and coordinated care
- Protecting and supporting general practice whilst also supporting transformation
- Collaborating and engaging with others to spur on innovation and sustainable working

**Role Overview in the PCN**

The care co-ordinator is the lynchpin of the PCN, creating and sustaining connections across and between multiple health and social care professionals, community services and patients.

Our team of care coordinators enjoy working in a relaxed, supportive and progressive environment, enjoying the opportunities to upskill and reap the rewards in positively impacting the surrounding community.

The key focus for our care coordinators are personalised care for every patient and helping reducing health inequalities in the community.

Our work so far in the PCN has been innovative and successful - you'll feel challenged, motivated and privileged to work with us as we try to make a real and positive impact in improving the quality of healthcare and overall wellbeing of our patients and the local community.

**Main Role Responsibilities**
- Assist patients in navigating the NHS services and products, including showing patients how to use Apps and websites to book appointments, request for medication or access information about health or health services
- Support GP practices by conducting basic health services such as flu/covid-19 vaccinations and health checks
- Conduct patient assessments and where required, signpost patients to the appropriate service
- Supporting the implementation of PCN, local and national policies such as those aimed at reducing health inequalities
- Attend multi-disciplinary team (MDT) meetings with other personalised care roles in the primary care network
- Assist/facilitate new PCN projects, activities and clinics
- Assist in improving patient access to health services and care e.g. assisting the digitally excluded to learn and access digital health services and tools
- Advocating for patients, assist patients in communication or engagement with other health professionals

**Key Professional Working Relationships**
- The occupants/services in the Waldron Health Centre
- Building Manager
- Security officer
- Social Prescribers and Community Link Workers
- GP Lead for Health Inequalities
- PCN Care Coordinators (navigators/GP assistants)
- Health and Wellbeing Coaches
- Mental Health Team (Mental Health Practitioner and Mental Health and Wellbeing Coaches)
- Digital first team

**Confidentiality**:

- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such informa



  • London, United Kingdom Barnet Federated GP CIC on behalf of Barnet PCN 3 Full time

    An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes...

  • Care Co-ordinator

    5 months ago


    London, United Kingdom Winchmore Hill Practice Full time

    West Enfield Collaborative Primary Care Network - Care coordinator Our PCN comprises of 3 practices - Abernethy House, The Town Surgery and Winchmore Hill Practice. The practices have a combined geographic area across West Enfield. There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix....

  • Care Co-ordinator

    6 months ago


    London, United Kingdom Winchmore Hill Practice Full time

    West Enfield Collaborative Primary Care Network - Care coordinator Our PCN comprises of 3 practices - Abernethy House, The Town Surgery and Winchmore Hill Practice. The practices have a combined geographic area across West Enfield. There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix....

  • Pcn Care Coordinator

    6 months ago


    London, United Kingdom WInchmore Hill Practice Full time

    The PCN teams work with a wide range of partner organisations and stakeholders, including acute trusts, mental health trusts, local authorities, community services and primary care, as well as voluntary sector organisations. The PCN approach is to deliver integrated care based around the needs of service users and patients rather than being constrained by...

  • Care Co-ordinator

    5 months ago


    London, United Kingdom Southfields Group Practice Full time

    **JOB SUMMARY** Work with colleagues within the Practice to identify and manage appointments for a stable caseload of patients with long-term conditions, liaising with other health professionals as required, to deliver personalised care & be the first point of contact for these patients. The Care Coordinator looks for opportunities to improve access to...


  • London, United Kingdom Aplos Health Primary Care Network Full time

    Aplos Health PCN Workflow Co-ordinator (Practice Administration & Clinical Coding)Job Title: PCN Workflow Co-ordinator **Hours**:25 - 37.5 hours per week **Number of Posts**:3-5 **Salary**: £12 per hours + NHS Pension **Location**:Cross working across Aplos Health PCN Practices **Reports to**:Practice Manager, PCN Manager Overview Aplos Health PCN was...


  • London, United Kingdom Aplos Health Primary Care Network Full time

    Aplos Health PCN Workflow Co-ordinator (Practice Administration & Clinical Coding) Job Title: PCN Workflow Co-ordinator **Hours**:37.5 hours per week **Number of Posts**:1 **Salary**: £13.50 per hours + NHS Pension **Contract Type**: Fixed Term 6 months (Maternity Cover) **Location**:Sydenham Green Group Practice **Reports to**:Practice Manager, PCN...

  • Pcn Care Coordinator

    6 months ago


    London, United Kingdom Aplos Health PCN Full time

    General duties and responsibilities Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes. Help people manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them...


  • London, United Kingdom The Lewisham Care Partnership Full time

    The following are the core responsibilities of PCN Operation Lead and CQC Compliance officer. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as the needs of the organisation, workload and staffing levels. Operational and administrative: The day-to-day operations of the hubs/sites ensuring staff...


  • London, United Kingdom Greenwich PCN Alliance Full time

    **Job Summary**: To be responsible for the provision of a clinical service, working as part of the practice and PCN multidisciplinary team, delivering care within their scope of practice/PCN to the entitled patient population. The physician associate will be required to work autonomously providing a range of services such as assessment, diagnosis, treatment,...


  • London, United Kingdom Greenwich PCN Alliance Full time

    Job summary The PCN PharmacyTechnician will work under the supervision of a Clinical Pharmacist and as anintegrated part of the primary care team to ensure the safe, accurate andtimely supply of prescribed medication to patients. The role will contribute tosuccessful clinical management of patients and is shared across the PCN. Main duties of the...

  • PCN Care Coordinator

    4 weeks ago


    London, Greater London, United Kingdom Barnet Federated GP CIC on behalf of Barnet PCN 3 Full time

    About the Role:We are seeking a highly motivated and enthusiastic Care Coordinator to join our PCN3 team. As a Care Coordinator, you will play a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work.The Care Coordinator will support identified patients from all 7 practices across...

  • PCN Care Coordinator

    4 weeks ago


    London, Greater London, United Kingdom Barnet Federated GP CIC on behalf of Barnet PCN 3 Full time

    Job Title: PCN Care CoordinatorJob Summary: We are seeking a highly motivated and enthusiastic Care Coordinator to join our PCN3 team. The successful candidate will play a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work.Key Responsibilities:Support identified patients from...


  • London, United Kingdom 306 Medical Centre Full time

    **Responsibilities**: Care co-ordinator responsibilities: Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care; support patients to utilise decision aids in preparation for a shared decision-making conversation; Holistically bring together all of a persons identified care and support...

  • Care Co-ordinator

    5 months ago


    London, United Kingdom AA Nursing Care Full time

    Care Co-ordinator AA Nursing Care is looking for an enthusiastic, dedicated Care Co-ordinator to join our team in Bromley. **What you'll be doing** Supporting customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication, and organizational skills together with a calm and caring manner are vital...


  • London, United Kingdom Harness Care Ltd Full time

    Job summary This is an excellent opportunity to be part of a rapidly expanding PCN in North West London. The successful applicant will be joining an established and experienced PCN Clinical Pharmacy team and includes trainee pharmacists and pharmacy technicians. Whilst the post holder will be bringing their own experience to the role, they will...


  • London, United Kingdom Camden Health Evolution Ltd Full time

    The following are the core responsibilities of the PCN Paramedic. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. Clinical Practice Work as an autonomous clinician to provide expert clinical advice, support and care. Work as part of proactive and collaborative...


  • London, United Kingdom Central London Community Healthcare NHS Trust Full time

    The post holder will provide a high quality administrative and secretarial support to the Harrow Community Diabetes and Primary Care Networks (PCNs). Demonstrating a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, patients, and external agencies. A substantive initiative is required in providing support to...

  • Care Co-ordinator

    7 months ago


    London, United Kingdom Richmond Medical Group Full time

    To work closely with practice and PCN healthcare roles, the PCC is to identify and work with a cohort of people to support their personalised care requirements, using any available decision support tools such as Patient Activation Measure (PAM),templates and software. To collate all of a patient’s identified care and support needs and review the options to...


  • London, United Kingdom Harness Care Ltd Full time

    Job summary This is a exciting and fantastic opportunity to work within Brent, NW London, with a large London PCN comprising 10 GP practices, delivering care for 77,000 patients. Following the release ofARRS GP information and funding we are looking for newly qualified (within 2years and not having a substantive post), enthusiastic forward thinking...