Sales & Customer Service Administrator

4 months ago


Birmingham, United Kingdom AC Furniture Ltd Full time

Job Title: Sales Administrator
Salary from: £20,000 - £24,000
Location: Birmingham

The Company:
A leading manufacturer of bedroom furniture with over 34 years' experience in the design and manufacture of bedroom furniture. We are constantly investing in modern machinery and quality manufacturing facilities.

We always have invested in our sales team which has driven the business to new heights. AC furniture has grown and adapted to delivering the latest styles and meeting new demands in bedroom furniture.

The Role:
An experienced individual is required to manage inbound and outbound phone calls to customers, administrative duties, dealing with customer service issues, processing orders, and putting details on the internal system.

Duties include:

- Customer Service
- Managing inbound phone calls from customers
- Processing orders from the beginning to the end
- Inputting all data and orders onto the system
- Taking all new orders from new & existing customers and processing them in a timely manner
- All other administrative duties i.e. filling, faxing, photocopying

The Person:
You must have previous experience as a Sales & Customer Service Administrator. You must be confident when liaising with customers. You must be self-motivated and driven to complete all tasks in a timely and efficient manner. You will be able to demonstrate skills in the following:

- Organisation
- Passion for excellent customer service
- Fantastic interpersonal skills
- Resilience
- Familiarity with computer systems and databases

In return, you will benefit from:

- Free parking
- Working for one of the leading manufacturers in the UK
- Easy access to amenities and transport links
- A 9.00 am start and finish 5.00 pm Monday to Friday
- Being part of a large organisation with progression opportunities

**Benefits**:

- On-site parking
- Casual dress

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: Admin001



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