Sales Co-ordinator
3 weeks ago
Sodexo are currently recruiting for a Sales Administrator to drive the conversion of new and repeat conference & events business at St. James’ Park, home of Newcastle United Football Club.
This prestigious venue holds wide a range of amazing events. Your role will be to drive sales whilst managing client great relationships and nurturing new ones. This is a rare opportunity to join a global business within a great successful team and benefit from a defined career path. The role will primarily focus on leisure events and weddings.
If you will love a challenge and have a highly organised approach to your work, we would love to hear from you; this role is diverse so a good understanding of events will be key to your success. You will have outstanding customer service skills and be an excellent communicator with the ability to multitask within a pressurised environment; you will love a challenge
This is a fantastic permanent position with opportunities for further career progression within a global organisation. It would suit a pro-active individual looking to further develop your career within the Events industry, offering exposure to large scale events and the wider Sodexo business.
Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadiums, racecourses, visitor, attractions, historic venues, major events and premium airline lounges.
**Role Responsibility**:
Working with the Sales Manager and wider team, you will create and execute sales activities to drive business growth, proactively searching for new clients and development existing relationships. This is a hands-on role, where you will be converting bookings, following up leads, showing customers around the site and helping them plan their events.
- Exceed targets by providing customers with a motivating and exemplary sales experience
- To develop existing accounts and engage with them to increase their commitment.
- Manage sales enquiries
- Prepare and issue contracts and invoices for all sales
- Manage debt through collecting payments in a timely manner
- Maintain an up to date CRM system, logging all enquiries and cleansing data
- Answer all incoming calls in a professional and efficient manner
- Understand the local & national market in order to sell effectively against the competition from both the venue and catering perspective.
- Assist with entertaining, sales missions, networking and exhibitions
- Attend relevant team meetings
- Maintain accurate records on current key clients and prospects through the CRM system.
- Achieve personal KPI's to be agreed with Line Manager
- Proven track record in an events/customer service role
- A good researcher, negotiator, and client focussed approach
- An excellent telephone manner
- Excellent communication verbal & written skills
- Excellent business relationship building skills and understanding of customer needs
- Ability to work under pressure and deliver measurable sales targets
- Excellent time management and organisational skills in order to prioritise various job demands
- Proven negotiation skills
**Package Description**:
£20,000pa - £22,500 + great bonus and benefits
Location: Newcastle United FC, St James Park Stadium, Newcastle Upon Tyne
Permanent
Work Pattern - 40 hrs pw Monday to Friday with flexibility, occasional weekends required
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more
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