Sales Administrator

3 weeks ago


Newcastle Upon Tyne, United Kingdom Jackson Hogg Full time

Jackson Hogg is delighted to be working with a well-recognized manufacturing company to recruit for a Sales Administrator on a full-time permanent basis.

The Sales Co-ordinator will provide administrative support to the Sales team assisting with customer enquires through to order placement. They will provide accurate information and collate data to enable the bid process to be both efficient and timely. TheSales Co-ordinator will build strong working relationships with both internal and external customers through professional communication.

**Duties and Responsibilities -**
- To develop and maintain excellent working relationships with internal and external customers to ensure that their requirements are met, and they receive exceptional customer service
- To assist with the processing of high-volume customer enquiries including completing pre-qualification questionnaires
- To manage the sales enquiry inbox in Outlook
- To collate sales forecast data in Excel
- To reconcile the customer purchase order with the quotation and contact the customer to acknowledge receipt
- To log, index and maintain requests for quote in the sales database
- To assist with the preparation of marketing materials when required
- To maintain confidentiality with regards to customer data
- To complete general administrative duties including scanning documentation and filing of information
- To maintain employee time and attendance system so that absences/overtime are recorded accurately
- To arrange travel, conference facilities and catering for visitors/staff
- To cover for reception/switchboard as and when required
- To be flexible to cover absence/holiday in other departments where needed
- To ensure that you work in a safe manner and comply with the British Engines Group Health, Safety & Environment Policy
- To carry out any other duties not listed above as may reasonably be expected

**Experience -**
- Customer focussed with excellent problem solving and communication skills
- Good understanding of production processes and systems
- Time management skills and ability to effectively prioritise workload
- Excellent working knowledge of Microsoft package particularly Excel and Outlook
- Previous experience in an engineering/manufacturing organisation
- Experience of working in a fast-paced environment

**Benefits -**
- Competitive salary
- 25 days holiday plus bank holidays
- Pension Scheme
- B Rewards
- 35 hours per week - early finish on Fridays


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