Current jobs related to Service Coordinator - Peterborough - RSD Recruitment


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleThe East of England Ambulance Service is seeking a highly organized and detail-oriented individual to join our Digital Services team as a Digital Services Coordinator. This role will provide administrative support to the Digital Services Head of Commercial, focusing on preparing internal documentation for procurement and annual renewals.Main...


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleThe East of England Ambulance Service is seeking a highly organized and detail-oriented individual to join our Digital Services team as a Digital Services Coordinator. This role will provide administrative support to the Digital Services Head of Commercial, focusing on preparing internal documentation for procurement and annual renewals.Main...


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Digital team as a Digital Services Coordinator. This role will involve preparing internal documentation for submission to the procurement team to buy new products and services and annual renewals.Main ResponsibilitiesYou will be working closely with the Digital...


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Digital team as a Digital Services Coordinator. This role will involve preparing internal documentation for submission to the procurement team to buy new products and services and annual renewals.Main ResponsibilitiesYou will be working closely with the Digital...


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Digital team as a Digital Services Coordinator. In this role, you will be responsible for preparing internal documentation for submission to the procurement team to buy new products and services and annual renewals.Main ResponsibilitiesYou will work closely with the...


  • Peterborough, Peterborough, United Kingdom East of England Ambulance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Digital team as a Digital Services Coordinator. In this role, you will be responsible for preparing internal documentation for submission to the procurement team to buy new products and services and annual renewals.Main ResponsibilitiesYou will work closely with the...


  • Peterborough, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 293995**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things...


  • Peterborough, Peterborough, United Kingdom Helping Hands Full time

    Client Services Coordinator We are looking for a dedicated Client Services Coordinator to become a part of our organization. This position is ideal for those with a background in customer service who are ready to advance their careers. Oversee and ensure the provision of exceptional care services Address inquiries from clients and caregivers with...


  • Peterborough, United Kingdom CDS LABOUR Full time

    We are currently looking for a Service Coordinator to work at our Peterborough branch. As a Service Coordinator, you will act as the primary point of contact for our temporary workers. Key duties and responsibilities include but are not limited to: - working alongside Resourcers to ensure daily requirements have been filled - scheduling rotas for our...


  • Peterborough, United Kingdom MorePeople Full time

    Service & Support Coordinator About the Role Are you an organised and detail-oriented individual? Our client in Peterborough is seeking a dedicated Service & Support Coordinator. This is an exciting office-based role that offers personal development and career growth opportunities. Main Responsibilities Handle general invoices and customer queries...


  • Peterborough, United Kingdom MorePeople Full time

    Client Services CoordinatorAbout the PositionAre you a meticulous and organized professional? MorePeople is in search of a committed Client Services Coordinator. This role is based in an office environment and presents opportunities for personal development and career advancement.Key Responsibilities- Manage general invoicing and address customer inquiries...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time

    Healthcare Coordinator RoleWe are seeking a dedicated and knowledgeable Healthcare Coordinator to join our successful and dynamic Client. As the Healthcare Coordinator, you will be responsible for enhancing the quality and efficiency of healthcare services provided by our Client.Key Responsibilities:Collaborate with Management and Treatment Facility partners...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time

    Healthcare Coordinator RoleWe are seeking a dedicated and knowledgeable Healthcare Coordinator to join our successful and dynamic Client. As the Healthcare Coordinator, you will be responsible for enhancing the quality and efficiency of healthcare services provided by our Client.Key Responsibilities:Collaborate with Management and Treatment Facility partners...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time

    Client Services Coordinator RoleAre you passionate about delivering exceptional client support? Do you thrive in a dynamic environment and possess strong organizational and administrative skills? We are seeking a dedicated Client Services Coordinator to become an integral part of our enthusiastic team and represent the core of our operations.In the role of...


  • Peterborough, Peterborough, United Kingdom Resourcing Group Full time £11

    Position:Postal Services CoordinatorCompensation: £11.44 per hourOverview:We are looking for a committed Postal Services Coordinator to join our team for a temporary assignment. This role is essential in ensuring the efficient management of mail services within our organization.Key Responsibilities:1. **Mail Management:** - Organize and distribute...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our dynamic team at Reliant Resourcing Ltd. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Peterborough, Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our dynamic team at Reliant Resourcing Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key Responsibilities:Customer Service: You will be...


  • Peterborough, Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our dynamic team at Reliant Resourcing Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key Responsibilities:Customer Service: You will be...


  • Peterborough, Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our dynamic team at Reliant Resourcing Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key Responsibilities:Customer Service: You will be...


  • Peterborough, Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our dynamic team at Reliant Resourcing Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key Responsibilities:Customer Service: You will be...

Service Coordinator

5 months ago


Peterborough, United Kingdom RSD Recruitment Full time

**Service Coordinator**

**Peterborough, UK**

**26,000- 32,000 per annum**

**Full time**

**Main Purpose of the Role**:
The main purpose of this central role for the organisation is to ensure all correct work practices, procedures and safety precautions are followed at all times to ensure a world-class service to the customer is provided.

This demanding customer facing role will see you assess job priorities and assign them accordingly to the Field Service Engineer team. You will need to make sure that work is carried out on schedule and liaise closely with the Depot Manager and the SalesDepartment to give feedback on service planning and overall performance.

Additional responsibilities of this role include such activities as recognising the training needs of your team, developing your staff, mentoring, and providing career coaching; motivating your staff, individually and as a group; understanding and supportingdiversity; and establishing an effective and efficient team.

**Duties**:

- Build strong and positive relationships with customer (and on occasion face to face)
- Meet and exceed customer expectations whilst maintaining profitability.
- Answer all in-coming calls efficiently (answer with confidence in yourself, in your colleagues and in your Company and take ownership of those calls)
- Liaison with Watling parts department to order parts required for workshop tasks
- Liaison with service supervisor on efficient use of service engineers
- Responsible for ensuring service engineers are efficiently and effectively used to keep machine down-time in the depot to a minimum
- Responsible for the efficient and accurate raising of service job cards and sublet numbers
- Responsible for ensuring the customer is kept fully updated regarding machine repair work and/or additional work requirements
- Responsible for the efficient and accurate raising of warranty claims to JCB in conjunction with warranty team
- Responsible for the efficient and accurate invoicing of internal accounts
- Responsible for ensuring work-in progress is kept to a one month minimum

**Essential**:
To communicate efficiently and express your ideas clearly and confidently at all levels verbally, in print and via the telephone
- Teamwork, ability to work confidently within a group and on own initiative
- Time Management, ability to manage time effectively, prioritising tasks and working to deadlines
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things
- Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem solving
- Commercial Awareness, ability to understand the commercial realities affecting the organisation
- Flexibility, ability to adapt successfully to changing situations and environments
- Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions

**Personal Attributes**:

- Capable of delivering results under pressure and to strict deadlines
- Quality focused
- Honest, reliable, trustworthy, good time keeper
- Ability to be professional, cheerful, co-operative at all times
- Ability to be motivated and customer focused

**Benefits**:

- Attractive rates of pay
- Pension scheme
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service
- Contributory medical insurance scheme
- Death in service company life assurance
- Merchandise purchases at cost
- Sickness scheme
- Childcare voucher scheme
- O2 Employee benefits
- Private medical health
- Occupational health
- Learning and development programmes
- Career progression