Administrator- 25 Hours Per Week

3 months ago


Gloucester, United Kingdom Vergo Full time

**Vergo **has over 40 years of experience in the pest industry and is the largest independent national pest service provider in the UK today. We have a great opportunity for an administrator to join the team on a permanent basis, working 25 hours per week. You will be undertaking a wide variety of sales and administration tasks, through communications with operations and finance departments. This is a hybrid role with the flexibility of working from home and at our head office, in Gloucester.

**Key duties**:

- To input, manage and organise data
- Support the Coordination team by completing the admin tasks within the Customer SLAs
- Accept and administer sales leads from technicians.
- Recognise sales leads and pass to surveyors or progress personally as appropriate, within published guidelines
- Checking and approval of sales surveyor reports and pricing documents to ensure quality, accuracy and technical compliance
- Compile financial and non-financial customer reports for selected contracts
- Develop good understanding of clients business and develop close working relationship with clients, technicians and area managers to assist with enquiries
- Maintain exceptional levels of customer service & customer care standards
- Build strong working relationships with line manager and team members, to work collaboratively and achieve goals and targets
- General administration duties, including filing of sales paperwork locally and forwarding on as appropriate
- Projects and any other ad hoc duties as required by the needs of the business

**About you**:

- Previous administration and customer service experience
- Focussed, with consistent attention to detail
- Strong organisational skills, able to multi-task and able to work to deadlines
- Able to use initiative and take responsibility
- A team player, with strong work ethic and takes pride in their work
- Competent with Microsoft Office and able to learn new systems quickly

**Working hours**:

- 25 hours per week, Monday to Friday, between the hours of 8-5pm
- 5 hours per day
- 1-2 days per week based in our Head office, other days can be worked from home

**What we can offer you**:

- Contributory Pension Scheme
- 25 Days Holiday per annum
- Healthcare Cash Plan
- Life Assurance
- WeCare Employee Assistance and Discounts
- Length of Service awards, including your birthday off each year after one year of service
- Flexible Hybrid home/office working (Head Office, Southgate Street, Gloucester)


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