Junior Sales Administrator
4 days ago
Challenge TRG are looking for a Junior Sales Administrator to join the Royal Mint's Sales team on an ongoing temporary basis.
**Key Responsibilities**:
- Managing all ad-hoc mailbox enquiries to ensure responses within SLA
- Process orders from receipt of order through to invoice, plus all tasks that this entails
- Deal with inbound customer calls when required
- Build strong relationships with your customers
- Administer b2b marketing requirements
- Prepare pricing for customers
- Running daily reports to measure KPI’s for the team
- Help drive a culture of SHE within The Royal Mint
- Run AX Reports to update all B2B Services KPIs when needed
- Liaise with production, Finance, logistics and despatch departments regarding despatches
- Ensure problems relating to fulfilment of orders are rectified quickly so high level customer service can be maintained
- Ensure customer files are maintained and kept up to date
**Key Behaviours**:
- Committed to delivering excellent customer service to all customers
- A team player and involves self in team meetings, discussions, and activities. Methodical and focused on detail
- Ability to deliver on tight deadlines
- Organised, capable of dealing with multiple tasks.
- Professional and diplomatic with a friendly and helpful disposition
- Be willing to take on colleagues’ tasks without prompting when the need arises, and to provide cover for the team during periods on absence
- Be adaptable and open to change
- Excellent level of IT/Computer skills - MS Word, MS Excel and MS Outlook
- Good Organisational Skills
- GCSE level Maths at C grade or above is desirable
**Job Types**: Full-time, Temporary contract
**Salary**: From £19,330.00 per year
**Benefits**:
- Casual dress
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Pontyclun: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (required)
Work Location: One location
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