Casework Officer
3 weeks ago
**Full Time, Fixed Term for 12 months.**
We have an exciting opportunity to recruit a Financial Assessment Casework Officer on a 12 month fixed term basis to work with us in Client and Carer Financial Services (C&CFS), which is the Adult Social Care Finance Team.
**What are the duties of the role?**
The primary focus of this role is to review client contributions for citizens receiving care or support from Bristol City Council to ensure that they are contributing the correct amount to the cost.
This will include looking at the financial information that their current contribution is based on and recognising when there has been a change in their circumstances that would affect their client contribution.
A knowledge of entitlement to state benefits would be beneficial.
You will be encouraging the use of our online financial assessment tool to gather information but occasionally may need to arrange a face-to-face visit in the client’s home so you will be required to travel within the Bristol area.
**What are we looking for?**
You will need to be comfortable communicating complex financial information to clients and/or their financial agents particularly to those who English is not their first language or may need an interpreter.
You should be computer literate and comfortable with working to tight timescales - C&CFS is a busy but very supportive team working to pre-determined deadlines so you should be comfortable working in this type of environment.
Someone who is Dedicated and strives to make a difference; Collaborative, Curious and believes there are always opportunities to do things better; Respectful and who takes Ownership and accepts personal accountability. If this is
_you_, we would love to hear from you.
Our team are mainly working from home but with an option for working in the office at City Hall, College Green, Bristol.
**For further information, please see A Day in the Life of which will give you an overview of the work that you will be involved in.**
**Why Bristol City Council?**
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.
Join us and you’ll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
**How do I apply?**
**For permanent Bristol City Council employees, this post will be a secondment.
**For employees who are currently on a fixed term contract, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.**
**If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.**
**Interviews will be held on 26th and 27th June.**
**If you would like more information please contact**
- Young People, Black, Asian and minority ethnic and _
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