Midweight Cx Strategist Ftc

3 weeks ago


London, United Kingdom Salt Search Full time

_Salt has partnered with a leading global advertising agency. They're on the lookout for a Mid-weight CX Strategist to join their team on a 5-month FTC. _
- They are looking for someone that can autonomously work on the projects (currently they have two key work streams) as well as embed themselves well with the team. _
- You'll be working on an automotive account, so interest/experience for this sector would be beneficial. _

**RESPONSIBILITIES**:

- Build a relationship with the client, become a trusted advisor and consultant helping to guide client thinking and decision making
- Leverage competitive data, as well as brand insights and objectives to develop strategies
- Lead analysis to understand challenges and trends that are driving change in markets
- Utilise different research methods to gather user needs and behaviour and translate these into actionable insight
- Ensure consistency of brand communication is maintained throughout the execution of content across all channels
- Provide a smart perspective on the overall content and user experience industry landscape, trends, and best practice
- Ability to manage multiple concurrent projects with ease
- Develop new strategic offerings including brand elevation and storytelling, among others

**EXPERIENCE**:

- A lateral thinker who involves co-workers in the thought process
- Ability to propose performance metrics across all content
- The ability to work efficiently without sacrificing quality in a deadline-driven environment
- A disposition to take ownership of assignments and commit to seeing them through in a timely manner

**DETAILS**:

- 5-month FTC
- £55k pro rata
- 3+ days a week on-site. Office in central London, Mondays in-office


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