Tier 2 Complaints Officer

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Job Title: Complaints Review Officer Location: Whitechapel, London. The office is opposite Whitechapel Underground station Working Pattern: Monday to Friday, role is hybrid and requires being in the office 2 days a week, 3 days at home Pay Rate: £23.48 per hour PAYE or £30.81 per hour Umbrella We are currently recruiting for a Complaints...

**Role: Property Services Complaints Officer** **Location: Camden - Hybrid** **Hours: 35 per week Mon-Fri** **Salary: Up to £32k pa** **Duties and responsibilities include but are not limited to**: - Proactively manage your own caseload of complaints. - Adhere to internal stage 1 complaints processes. - Liaise with all relevant colleagues across the...

717586-3219-2499 12.4 Complaints Resolution Officer Newham Contract £20.44 per hour Our client is looking for an experienced Complaints Resolution Officer. RMS Complaints Resolution Officer 1. To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. 2. To work as part of a team to deliver high...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

**Senior Complaints Officer** **Westminster **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to...

**Senior Complaints Officer** **Westminster -Hyrbrid **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding...

**About The Role**: Due to an internal move, Foxtons is looking for a skilled complaints officer to join our Compliance team! This is a hands-on role requiring an organised, focused and assertive individual with excellent analytical and written communication skills. **KEY RESPONSIBILITIES AND SKILLSETS**: - Assigning incoming complaints to the relevant...

**Complaints Officer - Benefits & Housing Needs - Hackney Council** **3 - 6+ Month Ongoing Contract** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Must have handled stage 1 complaints and Members Enquiries from elected politicians within the field of homelessness for Local Government. **Job Role**: -...

Job Title: Complaints Case OfficerJob Summary: We are seeking a skilled Complaints Case Officer to join our team at Adecco. The successful candidate will be responsible for reviewing and responding to housing complaints, ensuring residents receive a fair and thorough review of their complaints at the point of escalating to Stage 2 of the complaints...

888948-7299-24107 22.4 Complaints Review Officer Tower Hamlets Contract £23.48 per hour Our client is looking for an experienced Complaints Review Officer. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman...

Must have housing experience As an Administrative Officer in the Complaints Team, you'll report to the Complaints Team Manager, based in one of Westminster City Council's offices, for a minimum of three days per week. Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from...

Complaints Officer Job DescriptionWe are seeking a skilled Complaints Officer to join our Complaints Team at Richmond and Wandsworth Council. The successful candidate will be responsible for handling Statutory, Corporate, and Ombudsman complaints across both boroughs.Key Responsibilities:Manage a caseload of complex complaints from residents and service...

**Job Title**: Complaints Officer **Start Date**: ASAP **Location**:Hybrid in Maidstone, Kent **Pay**:£14 - £16 Per hour DOE **End Date**: Rolling 3-month placement **Working Pattern**: 7.5 hours, 5 days a week (Flexible/WFH available with discussion) Are you ready to make a meaningful impact on healthcare? Join our Client's dynamic team as a...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

936061-9679-2450 23.2 Complaints and Correspondence Officer Lewisham Contract £19.05 per hour Our client is looking for an experienced Complaints and Correspondence Officer Six month fixed term contract. Must be able to work form the office at least 2 days per week. - To produce information pertaining to the services offered by Housing Services - To...

**Salary**: £45,000 - £55,000 + Bonus + Benefits**Location**: London**Job reference**: 151568_1689852063 Are you an experienced Complaints Handler seeking to be part of a growing Compliance team within the London Insurance Market? I am working with a Global Insurance Specialist who are seeking a Complaints Officer to join their developing Compliance...

Tempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. **JOB DETAILS** - PAY RATE: £24.73 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: London **JOB SUMMARY** A key role within the Policy and...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

Job summaryWe are looking for a Complaints Officer to join the Regulatory team and manage a portfolio of complaints and enquiries, supporting the OEP�s regulatory function to assess and investigate allegations of non-compliance with environmental law.�The Office for Environmental Protection (the OEP) mission is to protect and recover the environment....