Pt Professional Standards Administration Assistant
2 months ago
**What's involved with this role**:
**Temporary PT Professional Standards Administration Assistant**
**Reference no: Cheshire BL TCL 360181**
**Pay Rate: £11.98 per hour PAYE**
**Hours per week: 22.20 Monday - Friday (Fridays desirable), between 08:00 - 17:00**
**This opening assignment is for 2-3 months**
**City: WINSFORD, Cheshire**
**Office based role**
**NPPV Level 3 vetting**
A Professional Standards Administration Assistant is required to provide an administrative service to the Professional Standards Department.
Key responsibilities:
- Provide a full support service in connection with the processing of complaints and misconduct investigations against police using defined procedures and precedents.
- Have a good understanding of and be able to work within policies and procedures, business rules and protocols relating to the Professional Standards Department.
- Provide excellent customer service to members of the public and internal staff using good communication skills to respond promptly and efficiently to any queries.
- Be proficient to the required standard in the use of the Force complaints computer system Centurion.
- Provide statistical information to assist with the preparation of reports.
- Other administrative support functions as required.
- Prioritise own work with minimum supervision and complete to a high degree of accuracy
- Organise car hire, hotel bookings and other administrative arrangements for members of the department
- Must be able to attain and retain the appropriate level of enhanced vetting.
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:
- Minimum of NVQ level 2 or equivalent.
**Experience**:
- Typically, 2 years’ administrative experience including knowledge of office IT systems.
- Experience of dealing with the public.
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation
**Skills & Abilities**:
- Ability to problem solve and work independently.
- Ability to communicate effectively verbally and in writing.
- Ability to take a flexible approach to tasks and work on own initiative.
- Good attention to detail and accuracy.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
NVPPV Level 3 vetting
SC
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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