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Part Time Business Support Assistant

4 months ago

Winsford, United Kingdom Cheshire West Recycling Ltd Full time

At Cheshire West Recycling we’re looking for a Business Support Assistant to support projects that drive improvement and performance.

We work with the communities we serve, leading positive environmental change to create clean and safe places to live and work for future generations. People are at the heart of everything we do and everybody has a part to play. Through Our Values we deliver exceptional services to our customers in a safe and carbon efficient way. We act responsibly and take ownership, we’re trusted because we are reliable and do what we say we’ll do and we work together to innovatively drive improvement.

If you’re looking for an organisation where your efficient and enthusiastic approach will support the effective operation and delivery of services, then become One of Our Own. You’ll have experience of multi-tasking and relying on organisational skills. You must have a positive can-do attitude, be able to manage demands by prioritising, providing regular status updates and meeting deadlines.

You will receive a competitive salary and generous employee benefits package. We have office hubs based in both Winsford and Ellesmere Port and we’re happy to talk flexible working opportunities which benefit you and Cheshire West Recycling.

Part Time Business Support Assistant

Date: July 2023

Reports to: Resourcing & Development Manager

Contract/department

Improvement, Planning and Resourcing

Location

Hubs based at Winsford and Ellesmere Port - Cheshire West (any location as may reasonably be required)

Salary

Up to £26,000

**Job Purpose**

You will be responsible for providing support to the operational service and supporting projects that drive improvement and performance for Cheshire West Recycling.

**Principal Accountabilities**
- Provide, efficient and effective administrative support, including handling enquiries, word processing, data entry, record keeping and correspondence. Where required provide secretarial support and take notes at meetings and hearings.
- Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner to meet procedural and audit requirements.
- Develop and maintain positive and supportive relationships with colleagues and customers.
- Develop and maintain a thorough knowledge of appropriate procedures and policy. Always maintain strict confidentiality and adhere to data protection legislation and corporate guidelines.
- Organise and assist in business process reviews and projects to ensure managers are supported in the planning and implementing of streamlined and cost-effective services.
- Check, process and input data ensuring the provision of data and preparation of reports. Run reports to identify incorrect and missing data and amend accordingly.
- Attend meetings, produce and distribute minutes, chasing actions and monitoring attendance as required.
- Support HR processes by arranging formal hearings and taking notes. Ensure HR records are kept up to date with key information on disciplinary disciplinaries, annual leave, sickness, training and any contractual changes.
- Assist with performance monitoring by interpreting information and contributing to improvements to the systems used and service provided by the team.
- Support the effective use of operational software by monitoring and assigning service requests within the Service Level Agreement timescales. Liaise with operational team to resolve complaints and queries.
- Order supplies and services within a timely manner ensuring all procedural requirements are followed.
- Manage own professional development to continually learn, to build resilience and manage and maintain personal wellbeing.
- Reflect Our Values through your actions and behaviours.

NOTE

From time to time, you may be required to undertake work as determined by your line manager, up to or at a level consistent with the detail in the principle accountabilities.

We’re happy to talk flexible working opportunities which benefit you and Cheshire West Recycling.

Cheshire West Recycling operates across several locations and you will be expected to work flexibly across all locations in line with business requirements.

**Person Specification**

Our Values: Safe | Responsible | Trusted | Innovative

**Qualifications**
- Good standard of education (Essential)
- High standard of literacy and numeracy (Essential)

**Experience**
- Previous administrative experience (Essential)
- IT literate with understanding of Microsoft Word and Excel (Essential)
- Experience with using work/round planning software (e.g. Collective) (Desirable)
- Experience in the Waste/Recycling Sector (Desirable)

**Skills and Aptitudes**
- Efficient and professional approach with the ability to multi-task (Essential)
- Self-motivated with the ability work on own initiative and a desire to creative solutions (Essential)
- Possess strong communication, organisational and time management skills (Essential)